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I started my career in Hospitality working at a local pub in my village as a bartender.
Once I left school, I traveled to South Africa to train as a Safari Guide. I then undertook a two-week hospitality orientation course which was followed by a five-month internship as a duty manager at a 4* safari lodge. It was from this experience that I found my passion for the Hospitality Industry
I am currently studying for my Masters of International Business in Hotels Resorts and Spas at the Swiss Hotel Management School, part of the Swiss Education Group.
At present, I am looking for opportunities to progress my career further upon completion of my current course in February 2018.
DUSIT THANI KRABI BEACH RESORT - Krabi, ThailandGuest RelationsApril 2018 - May 2018
Greeting guests when they arrived. Checking in guests Dealing with complaints Responding to reviews
Wivenhoe House Hotel - Colchester, United KingdomManagement TraineeSeptember 2015 - September 2017
Wivenhoe House Hotel (Practical aspect of BA (Hons) Hotel Management Degree with time spent in all departments) Hotel Duty Manager Night Manager Conference and Events Duty Manager Food and Beverage Duty Manager Rooms Division Duty Manager Kitchen Supervisor Conference and Events Planner Food and Beverage Supervisor Housekeeping Supervisor Reception Supervisor Conference and Events Operative Junior Commis Brasserie, Bar and Lounge Waiter Housekeeping Attendant Receptionist
Shoulder of Mutton - Rugby, United KingdomF&B serviceFebruary 2015 - August 2015
Taking orders Serving food Serving beverages Taking payment Frequently worked independently & managed the bar
Internship as Duty Manager
Mohlabetsi Safari Lodge - Hoedspruit, South AfricaManagementAugust 2014 - December 2014
checking in guests check outs tracking for the guides bar and waitressing hosting breakfast and dinner ordering food from suppliers room checks checking availability for reservations organising staff shifts
Master's of International Business in Hotels, Resorts and Spa Management
SHMS Swiss Hotel Management School - Leysin, SwitzerlandSeptember 2017 - January 2018
BA (Hons) Hotel Management
Edge Hotel School - Colchester, United KingdomSeptember 2015 - September 2017
Bushwise - Polokwane, South AfricaJanuary 2014 - July 2014
EnglishNative or fluent100%
- Customer Service Skils
- Hotel Management
- PMS OPERA