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PROACTIVE - RIGOUROUS - OPEN MINDED - CURIOUS - TEAM WORK
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3 years and 6 months
Paris Marriott Rive Gauche Hotel & Conference Center - Paris, FrancePurchasingJuly 2019 - December 2019 · 6 months
- Assisted the Purchasing Manager in daily duties - Communicated regularly with suppliers to upkeep entirety of hotel stock (F&B, guest amenities, cleaning supplies, etc.) - Performed monthly inventory - Surveyed the stock of each individual department - Processed data using Micros Materials Control (Oracle)
Agent Administration RH, Formation et Développement
Paris Marriott Rive Gauche Hotel & Conference Center - Paris, FranceHuman ResourcesMay 2018 - October 2018 · 6 months
- Rédaction de documents RH - Relations écoles - Traitements des e-mails - Affichage et communication interne - Audit - Gestion de la formation (FAFIH) - Gestion des réseaux sociaux professionnels (LinkedIn et Hosco) - Mise en ligne des candidatures (Journal des Palaces, Marriott Careers, Hosco) - Traitement du courrier - HR Blitz Action 2018 - Traitement des demandes des associés - Supervision de l’ES (Engagement Survey) 2018 - Great Food Safe Food training - Global Privacy - Marriott Global Compliance (training) - Utilisation de la nouvelle plateforme de formations en ligne Marriott “Learning Digital Platform” - Rédaction de contrats de travail - Déclarations URSSAF - Réalisation d’une enquête à l’aide d’un questionnaire sur le temps d’habillage et de déshabillage, ainsi que sur les conditions de travail des salariés au sein de l’hôtel (pour le compte du CE) Le Paris Marriott Rive Gauche est un hôtel 4* de 757 chambres dont 51 suites. Il dispose d’un Centre de Congrès de 4 800 m² (51 salons), d’un espace de restauration très tendance sur 2 étages avec restaurant type brasserie européenne chic, bar et lounge. Notre hôtel accueille une clientèle haut de gamme, affaire ou tourisme, individuelle ou groupe. Le Centre de Congrès organise des banquets, séminaires et manifestations diverses. Marriott International est une entreprise qui s'engage en faveur de l'égalité professionnelle, qui veut donner à chacun sa chance et qui favorise une culture "inclusive".
Chargé de Clientèle Internationale
Habitat Parisien - Paris, FranceFront Office receptionMay 2017 - September 2017 · 5 months
- Welcomed guests in the apartments - Checked the apartments - Enhanced guests relations - Managed and planned guests arrivals/departures - Handled POS (Point Of Sale) terminals - Answered guests and partners e-mails We are a property rental agency, renting furnished apartments and lofts for short or long term stays in the heart of Paris at an affordable price. Habitat Parisien is responsible for a number of apartments and houses around Paris, ranging from one-room studios, to houses with 4 double bedrooms. Whether you are looking for accommodation for a weekend get-away with your partner or friends, a family stay, or a practical and comfortable base whilst on a business trip, we will have a Parisian property that fulfils your needs. Pick up your Paris apartment and let us welcome you in the city of Love.
Assistant du Gouvernant Général
Paris Marriott Rive Gauche Hotel & Conference Center - Paris, FranceHousekeepingOctober 2016 - April 2017 · 7 months
- Controlled public areas - Verified guest rooms - Conducted the opening and closing - Supervised maids and valets - Developed projects - Completed productivity reports - Managed lost and found items - Four-star style and unparalleled convenience blend seamlessly at the Paris Marriott Rive Gauche Hotel & Conference Center (757 rooms and suites). We feature an ideal location on the renowned Left Bank, allowing for simple access to the best of Montparnasse and the surrounding area. Make yourself comfortable in our recently redesigned hotel rooms and suites; all accommodations provide first-class amenities, with select rooms offering views of the beautiful Paris cityscape. In addition, we showcase traditional French Bistro cuisine at our signature restaurant, R'Yves, and a fully equipped fitness center. If you're seeking the perfect destination for a business meeting or private event in the Montparnasse area, our hotel can set the stage for a distinctive event. We proudly offer over 50,000 square feet of elegan
Housekeeping Supervisor Trainee
Brussels Marriott Hotels - Brussels, BelgiumHousekeepingMay 2016 - September 2016 · 5 months
- Rooms control - Working for both properties (Renaissance and Marriott Executive Apartments) - Security tour - Front of the house areas control - Projects development - Laundry management - Participation to the embellishment of the hotel - The alluring Renaissance Brussels Hotel (262 rooms and suites) is located in the fashionable European Quarter, home to stylish boutiques of Avenue Louise. A sought-after address where chic high-society with international up-market fashion stores meet cosy restaurants and places-to-be-seen. Brussels’ dining options, wine, open parks and spaces are waiting to be savored, explored and enjoyed. As unique as the city is our renowned hotel in Brussels, Belgium, features contemporary guest rooms, a Club Floor with Club Lounge with complimentary guest access to World Class Fitness, offering 2000sqm of training space including sauna and heated indoor swimming pool. - A refuge in the heart of the city, the Marriott Executive Apartments Brussels, European Quarter (57 apartments) s
Housekeeping Manager Trainee
pershinghall ***** - Paris, FranceHousekeepingSeptember 2015 - March 2016 · 7 months
- Rooms control - Planning work for maids - Relation with suppliers - Administrative tasks - Stocks management - Inventories - Front of the house areas control - Participation to the embellishment of the hotel The pershinghall is situated at the heart of the golden triangle between the Champs Elysées, Avenue Montaigne and Avenue George V, a centre of business and international finance just a few steps from the luxury boutiques and the trendy clubs which have forged the reputation of one of the most beautiful avenues in Paris. The pershinghall is more than a hotel, it is a place of encounters, meetings and events, simultaneously public and private. The quiet and reserved atmosphere of the morning changes throughout the day to become glamorous and trendy at dinner and in the evening.
Import-export operations assistant
Gravic Hungary - Debrecen, HungaryOtherJanuary 2015 - February 2015 · 2 months
Analysis and work on the business of import and export, support the sales department on targeted projects, relationship with the suppliers and the carriers of the company.
Data Entry and Global Contact Discovery agent
Harte Hanks - Iași, RomaniaOtherMay 2014 - July 2014 · 3 months
Data Entry (France, UK, Benelux, French Guiana, Guadeloupe, Monaco, Martinique, New Caledonia, French Polynesia, The Reunion, Ireland) : manual manipulation of data on a CRM tool (Siebel from IBM), updating IBM client files through a software called Siebel, loading general responses and adding contacts to IBM campaigns, creating contacts and accounts in CRM Siebel, executing Data Entry reporting activities, visually check of data completeness, validate the information online : identify new contacts, validate existing ones using Internet researches (official company website and LinkedIn), use the MII tool to check information from the file. Global Contact Discovery (France, French Switzerland) : update and verify the IBM database on the telephone thanks to Eye Beam software and GCD tool, update script for Francophone countries, make changes at contact and account level. SQL (Structured Query Language) : SQL training : operate Mdb (IBM Marketing Database) in searching, adding, changing or deleting data in typin
TROC 3000 - Merville-Franceville-Plage, FranceSales & MarketingDecember 2009 - December 2009 · 1 month
Relations with customers, salesman.
Bachelor of Science (B.Sc.) in International Hospitality Management (ACBSP Accreditation)
CMH Paris - Centre de Management Hôtelier International - Paris, FranceNovember 2016 - November 2017
MBA in International Hospitality and Luxury Brands Management
CMH Paris - Centre de Management Hôtelier International - Paris, FranceNovember 2016 - January 2019
European Bachelor in Hospitality & Tourism Management
CMH Paris - Centre de Management Hôtelier International - Paris, FranceOctober 2015 - October 2016
For the past 42 years, the mission of the CMH - European Centre of International Hospitality Management - is to form "new professionals" that have acquired operational and managerial skills in international hospitality management and luxury brands, communication, events, but having additionally the passion and ability to deal with the evolutions that impact the luxury hospitality industry. Courses : Intercultural, ethics, revenue, HR Management, Financial and managerial Accounting, Wine Science, Geopolitics, Sustainable Development for H&T, English & German, TOEFL preparation, Hospitality Distribution, Strategy & Pricing, Merchandising Strategies in Hospitality Management, Negotiation in Luxury Hospitality, Digital Marketing for Restaurants, Tools & Key Metric Managing the Hotel Performances, Understanding Travel Behaviors, Travel Destination Impacts, Analysis of the Luxury Industry, History and Development of the Luxury Industry, Luxury Brands Management, Luxury Consumers Behaviors
Higher Technician Certificate in International Trade (European certification)
Lycée Notre Dame de Bury - Margency, FranceSeptember 2013 - May 2015
Catholic private property under contract of association with the French State. Courses : International Prospecting, Studies in Foreign Markets, International Negotiations, Support Organization to International Trade, Risk Management, International Sales Law, Commercial Contract Law, Purchasing Management, Customs Regulations, Managing the Documentary Channel, Insurance, Logistics, Incoterms, Financing, International Payments, Intercultural Management, German, English, TOEIC preparation
Native or fluent
Native or fluent
Date of birth
June 24th 1995
- Customer loyalty
- Customer sevice
- Luxury Hotels
- Luxury Managment
- Luxury Travel
- Team Management
- Tourism & Hospitality