Lauryn Dempsey

Lauryn Dempsey

Receptionist at Carlton Hotels
Lives in Ireland
over 6 months ago

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I love being organised, staying on top of things and getting things done - this is how I knew Events was the perfect sector for me. I have recently started working in the hospitality industry, it is vital to have an idea of what you're getting into before going out into the real world.

Skills I acquire include
Leadership
Communication
Customer care
Time management
Planning

Besides from Events, another big interest of mine is dancing. I have danced for 15 years in Centre Stage Dance School and I am a dedicated team player. I also teach hip hop class to children aged from 11 years up to 15 years.

Experience

  • Receptionist

    Carlton Hotels - Dublin, Ireland

    Front Office reception
    March 2017 - Now

    • Assist guests checking in and out of the hotel on a daily basis • Record personal information of guests and payment transactions • Think quickly in order to respond to any given situation whether it be a complaint or a query • Plan ahead and stay organised I am currently a receptionist in the Carlton Hotel Dublin Airport. It is amazing to see all elements of the hospitality industry day in day out. Getting into the hospitality industry can be difficult if you do not know what position you want to work in, for me, a receptionist is a step in the right direction.

  • Event Team

    Coca Cola Hellenic Ireland - Dublin, Ireland

    Events
    March 2016 - February 2017

    • Gained Event Management experience • Developed time management skills • Improved communication and team building skills

  • Crew Trainer

    McDonald's - Artane, Ireland

    Other
    October 2013 - February 2017

    • Discovered and developed customer care skills • Managed birthday party bookings as well as delivering the service on the day • Strengthened leadership, communication and team skills • Coached others

Education

  • Event Management

    Dublin Institute of Technology, School of Hospitality Management and Tourism and School of Culinary Arts & Food Technology [ HSD ] - Dublin, Ireland

    September 2015 - Now

    • Modules studied include Accounting, Human Resource Management, Event Production & Staging, Event Planning and Database and Software • Projects undertaken as part of my degree include planning a live event. As General Manager of my team, we organised a Strictly Come Dancing Event in aid of St. Paul’s Special School in Beaumont. The night was a sell out and a huge success and we raised nearly €6,500 • Another course requirement is to complete 200 hours of event work experience. I volunteered at a number of different events as well as running some small ones myself including a Christmas Day for a local Pre-School

Languages

  • English
    Native or fluent
    100%
  • French
    Notions
    20%

Skills

  • Eventmanagement
  • Excellent customerservice
  • Excellent leadership
  • Good communication skill
  • Highly organized
  • Managing a team
  • On time
  • Stong team work
  • Strong time management
Following
AccorHotels
Issy-les-Moulineaux, France
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