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I am a competent, career driven VIP Account Manager providing a bespoke service to my clients. I follow the customer journey from an analytical point of view, building relationships with clients in order to enhance company revenue, displaying an awareness of current KYC regulations and procedures.
My solid customer service background has propelled my career onto a path where I continue to strive for excellence. I am an ambitious, reliable results orientated professional who enjoys working in fast paced environments.
My drive and ambition will ensure I am a valuable addition to any company
VIP Account Manager
Win Technologies - London, United KingdomOtherOctober 2017 - September 2018 · 12 months
• Event Planning / Event Hosting (including overnight stay). This includes building relationships with external agencies for fast-track booking of premium events. • Client retention campaigns (Collaboration with design, copy, and content teams) • Bonus calculating (Creator of excel spreadsheets highlighting trends, and P&L figures) • Client interaction (F2F, Telephone and Email) • Source of Wealth communication, including documentation gathering and review.
Brunel University - London, United KingdomSeptember 2005 - May 2008