Leonard Dela cruz

Leonard Dela cruz

Any position (eager the job) at Emaar Hospitality Group LLc
Lives in Dubai, United Arab Emirates
over 6 months ago

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Experience

  • Any position (eager the job)

    Emaar Hospitality Group LLc - Dubai, United Arab Emirates

    Housekeeping
    May 2014 - July 2017

    • Installing the printer in Network Active Directory Windows Server 2003 and 2008. • Installing, Configuring, Upgrade PC software, Operating System and Outlook 2013, 2016 and troubleshoot Microsoft Outlook exchange. • Fixing the Users PC problems in the remote locations using Dameware 7.5 • Updating and maintenance of Micros Menu for F&B and Laundry in Simphony Micros and Micros 9700 Sales System. • Customizing the micros card for any user and updating, creating and add items the menus in the micros using EMC program and design a new button. • Support updating the Restaurant and Hotel Webpage. • Support installing, configuring, maintaining and repairing of network infrastructure and application components • Updating the Video all Outlet and elevators monitors display from Scala Content Manager 5. • Attending the guest request in internet connection and telephone installation and troubleshooting.

  • Lifeguard

    Armani Hotel and Resorts - Dubai, United Arab Emirates

    Spa & Wellness
    November 2011 - May 2014

    • Welcome and assist guests and members with smile and genuine to them • Performs rescue, artificial respiration and first aid work as necessary • Setting Up and Cleaning Up Equipment at the Beginning and End of the Day • Enforce all pool rules and regulations. Enforce all waterfront area and enforce park rules and regulations • Attending Mandatory Training Sessions to Refresh Life-Saving Skills • Required to report to work at the appointed hour, as scheduled, and to work the entire assigned schedule

  • SPA/Gym and Pool Attendant

    Armani Hotel and Resorts - Dubai, United Arab Emirates

    Spa & Wellness
    September 2010 - November 2011

    • Welcome and assist guests and members to the facility • Responsible for maintaining the cleanliness of the Spa/Fitness area which includes the Spa, locker rooms, fitness room, pool area and spa deck • Men and Women locker rooms stocked with shampoo, conditioner and shower gels • Daily cleaning of fitness equipment and Sanitize exercise equipment • Help monitor pool area; i.e. towels, chairs, trash, etc. • Maintain the treatment room looks neat and tidy, scented and without oil stain and remove dirty lines to designated area • Knowledgeable on the operating factors and benefits of using the Sauna, Steam Room, and Laconia Ensures the cleanliness of the entire facility and constantly keeps the floor, walls and countertops free from standing water

  • Housekeeping Public Area

    Al Badia Golf Club Intercontinental Hotel - Dubai, United Arab Emirates

    Housekeeping
    July 2009 - September 2010

    • Welcome and great with smile eye contact and to act upon guest requests and special requirements where necessary. • Ensure all tiled floors (swimming pool, Health Club Reception and corridor, changing rooms) are cleaned with a Scrubber Dryer Floor Machine on a daily basis and carpet and stairs (by changing rooms) are hovered. • Dust and wipe walls, doors, and table tops, walls to be kept mark free, all doors to be washed down as necessary. • To follow and complete Health Club and public area cleaning daily check lists. • Familiarize with all the functions happening in the hotel and ensure that towel baskets, bins are emptied regularly • Any maintenance to be reported to head housekeeper or supervisor

  • Locker room Guest Attendant

    Four Seasons Golf Club and Restaurant - Dubai, United Arab Emirates

    Housekeeping
    February 2008 - June 2009

    • Welcome and great with smile eye contact and assist guests and members to the facility • Gives a quick tour to newcomers to acquaint them with the location of services • Knowledgeable on the operating factors and benefits of using the Sauna, Steam Room, and Jacuzzi Ensures the cleanliness of the entire facility and constantly keeps the floor, public washrooms, walls and countertops free from standing water • Relaxation lounge will always be maintained and stock with magazines

  • Kitchen Steward

    Four Seasons Golf Club and Restaurant - Dubai, United Arab Emirates

    F&B kitchen
    October 2006 - February 2008

    • Maintains the high Quality level of cleanliness and developed reputation for excellent customer service • Direct and assist Stewards in order to make clean up more efficient. • Ensure water temperature, and chemical levels are appropriate for cleaning and documented. • Ensure drains, sinks, floors, and walls; clean, dust, seep, mop, polish, scrub, wash, strip, and buff kitchen and pastry shop production areas and hallways. • Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. • Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. • Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor

Education

  • Bachelor Computer Science

    Computer College of the Visayas - Iloilo City, Philippines

    June 1998 - April 2002

    • Installing the printer in Network Active Directory Windows Server 2003 and 2008. • Installing, Configuring, Upgrade PC software, Operating System and Outlook 2013, 2016 and troubleshoot Microsoft Outlook exchange. • Fixing the Users PC problems in the remote locations using Dameware 7.5 • Updating and maintenance of Micros Menu for F&B and Laundry in Simphony Micros and Micros 9700 Sales System. • Customizing the micros card for any user and updating, creating and add items the menus in the micros using EMC program and design a new button. • Support updating the Restaurant and Hotel Webpage. • Support installing, configuring, maintaining and repairing of network infrastructure and application components • Updating the Video all Outlet and elevators monitors display from Scala Content Manager 5. • Attending the guest request in internet connection and telephone installation and troubleshooting. • Support configuring the Admin and Guest telephone system using AVAYA AND NORTEL. • Managing and do the preventive maintenance for all the servers is done monthly and recorded. • Provide 24/7 on-call support for I.T. matters as required to ensure the smooth running of Restaurant and hotel operations.

Languages

  • English
    Full professional
    80%

Skills

  • ADOBE PHOTOSHOP 7.0
  • • MS OFFICE LITERATE (MS EXCEL, MS POWERPOINT, MS
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