Leyla Aguirre Muñoz

Leyla Aguirre Muñoz

Receptionist Assistant at Hotel Bonanza Playa
Lives in Palma, Spain

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About me

Mi interés por el sector turístico me ha llevado a retomar mis estudios con la idea de llegar a ser parte de proyectos que ofrezcan experiencias únicas a través de servicios de calidad que promuevan hábitos socialmente responsables.

Entre mis diferentes experiencias laborales destaca mi etapa como supervisora y coordinadora en tiendas de telefonía móvil donde adquirí habilidades de gestión de personal y equipos de trabajo y desarrollé y potencié mis aptitudes para la organización del tiempo y el trabajo.

Considero que el conocimiento unido a la disciplina y la constancia son claves en el desarrollo personal, profesional y empresarial y que debemos ser conscientes de que nuestro comportamiento siempre deja huella.

My interest in tourism has led me to continue studying to becoming part of projects that offer unique experiences through quality services that promote socially responsible habits.

Among my different work experiences, the supervisor and coordinator position in mobile phone stores stands out, where I acquired skills in personnel and work team management and developed and enhanced my skills in time and work organization.

I think that knowledge needs discipline and perseverance to achieve our own personal and professional development and that we must be aware that our behaviour always leaves a footprint.

Experience

12 years and 11 months

  • Receptionist Assistant

    Hotel Bonanza Playa - Illetes, Spain

    Front Office reception
    June 2019 - Now · 7 months

  • Spa Receptionist (Trainee)

    Pure Salt Luxury Hotels - Calvià, Spain

    Spa & Wellness
    May 2019 - June 2019 · 2 months

  • Car Rental Assistance

    Hiper rent a car - Palma, Spain

    Customer Service
    March 2019 - May 2019 · 4 months

    Prepare rental agreements, provide customer service, manage handover process for customers picking up and returning vehicle, evaluate returning rental car conditions and administrative tasks.

  • Administrative Assistant

    Draquer Gestiona - Palma, Spain

    Administration & General
    July 2017 - August 2018 · 1 year and 2 months

    Invoices, expenses and payments control and administrative management of Human resources

  • Receptionist (Trainee)

    Hotel Piñero Bahía de Palma - Palma, Spain

    Front Office reception
    June 2018 - July 2018 · 2 months

    Training

  • Supervisor and coordinator

    Viaphone Channel - Palma, Spain

    Management
    May 2006 - March 2017 · 10 years and 11 months

    Supervisor and coordinator of process, procedures and corporative image, occupational risk head, recruitment and training process and purchase and stock control.

Education

Currently studying

  • National Diploma in Travel and Tourism

    ETB Escuela de Turismo de Baleares - Palma, Spain

    October 2018 - Now

  • Tourism Management Specialist

    ETB Escuela de Turismo de Baleares - Palma, Spain

    October 2017 - Now

  • Occupational Risks Prevention

    Campus Training - Palma, Spain

    April 2018 - May 2018

  • Tourism Accommodation Management

    Campus Training - Palma, Spain

    September 2017 - May 2018

Languages

4 languages

  • Spanish

    Native or fluent

  • English

    Professional working

  • German

    Limited working

  • Italian

    Limited working

Personal information

Nationalities

  • Spanish

Date of birth

January 25th 1985

Driving License

Yes

Skills

14 skills

  • Conflict Resolution
  • Customer focus
  • Efficient proactive
  • Good communication
  • Healthy lifestyle
  • Highly adaptable
  • Multi tasking
  • Organised
  • Planning Skills
  • Positive attitude
  • Teamleader
  • Team worker
  • Technology Friendly
  • Work under presure
Connections
Teresa Ebang Nze
Student from ETB Escuela de Turismo de Baleares
Following
Costa Crociere
Genoa, Italy
SIXT
Pullach, Germany
Other members
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