Lidija Švetak

Cluster Controller at Falkensteiner Hotels & Residences
Lives in Zadar, Croatia
over 6 months ago

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I am an experienced Hospitality Expert and high performing Cluster Controller with a solid background of managing multi-million-euro budgets while providing analysis and account support within product development departments.
Learning is an integral part of life – I would like to continue crafting my passion: Hospitality Operations Management and Finance.


  • Cluster Controller

    Falkensteiner Hotels & Residences - Zadar, Croatia

    March 2014 - Now · 4 years and 11 months

    Falkensteiner Michaeler Tourism Group - FMTG Falkensteiner Hotels & Residences Punta Skala resort Responsible for controlling dept. in following hotels & residences: Hotel&Spa Iadera 5* (210 rooms, 5 F&B outlets), Family hotel Diadora 4*+ (250 rooms, 5 F&B outlets), Residences Senia (187 apartments, 1 F&B outlet), Falkensteiner Apartments Petrčane (135 apartments, 2 F&B outlets) - providing accurate and timely financial information to board and hotel directors and monitor ongoing performance - assisting in development and implemenation of operational procedures to ensure that a high level of internal controls exist within all hotel departments - supporting budget holders during planning period, ensuring budget process awareness and planning accuracy on the appropriate level, providing inputs and budget managements techniques - ensuring accuracy and completeness of all budgets and financial information in TM1 Cognos reporting system - interacting with all hotel departments in order to ensure cross-linked analysis - ensuring that all financial regulations are met, through the maintenance of adequate systems of internal control - development and revision of monthly forecasts - daily data tracking on revenues and costs in various hotel softwares - development ad hoc and standard analysis needed for understanding and explaining hotel’s performance, including comparisons over time and vs. budget/forecasts - development of various benchmarking analysis - making monthly comments on achieved results and their deviations towards budget/forecasts - evaluating financial performance per hotel (profitability, KPIs parameters etc.) - ensuring accuracy and completeness of conducted monthly inventories - participating in design and completeness of capital expenditures - increasing level of financial awarness within all hotel departments, educating colleagues on financial skills and raising the level of objectivity behind the decision made - controlling team member for preopenings in SEE region - In 2018. for Hotel Queen of Montenegro 4*,Budva


  • Mag.oec.

    University of Rijeka - Faculty for tourism and hospitality management - Rijeka, Croatia

    September 2004 - September 2009

    Educational Level in international classification: ISCED 5 ▪ hospitality management (competent learning how to manage hotel operations) ▪ controlling (USALI P&L), Revenue/Yield management, Benchmarking


  • Croatian
    Native or fluent
  • Slovenian
    Professional working
  • English
    Professional working
  • German


  • Budgeting/P&L
  • Budgets
  • Controlling
  • Controlling food cost
  • Financial control
  • Financial Reporting
  • Forecasting
  • HACCP certified
  • Hotel Revenue Management
  • HR Controlling
  • Stock inventory
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