Liudmyla Anufrienko

Liudmyla Anufrienko

Intern at Implant Direct Europe
Lives in Zürich, Switzerland
over 6 months ago

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  • Intern

    Implant Direct Europe - Zürich, Switzerland

    April 2017 - Now

    • Organizing and coordinating Training & Education events for dental professionals (over 8 000 participants annually from Switzerland, Germany, France, Italy, UK, Spain and Benelux) • Providing logistical support for participation in the major European dental congresses and tradeshows (for example, IDS annual congress in Cologne, >3 000 exhibitors from 59 countries and EAO annual congress around Europe with around 2 700 delegates from all over the world) • Promoting and advertising company’s events on the company’s homepage and in social media, such as Facebook and LinkedIn, and facilitating leads generation process • Establishing, structuring and managing all the events-related content for the company’s homepages (general European page, German, French, Italian and English) • Coordinating flows and volumes of marketing print materials and demo-materials used for the international events and managing their distribution between the sales representatives • Leading dedicated analysis of the competitive environment, mainly around product lines and digital performance of the main 10 competitors from value and premium segments of the market Major projects and achievements comprise: Preparation and implementation of the logistics for the first joint European Sales Meeting with the country managers, sales representatives and distributors around Europe in the headquarters’ office as well as organization of the first company’s joint teambuilding activity

  • Intern

    EDEN AU LAC - Zürich, Switzerland

    Front Office reception
    April 2016 - October 2016

    Part of the luxury Swiss chain Victoria Jungfrau Collection and Swiss Deluxe Hotels Collection • Managed and controlled room reservations (45 rooms and 5 suits) • Provided guest relations/concierge services (major guest groups were business travellers: bankers, politicians and representatives of NGOs) • Managed internal documentation and performed financial control of the bookings • Held regular contacts with the partnering travel agencies worldwide (mainly USA, China and Japan) with regards to the billing processes and mutual contractual agreements Major projects and achievements comprise: • Awarded as the best Upseller of the 3rd quarter of 2016 for the increase of the revenues of the rooms division department by over 40% • Participated and supported the implementation of sales-pushing marketing campaign in Russian and Kazakh markets – prepared special offers and personal interview as an advertising tool for attracting Russian-speaking clients through the local travel agencies • Successfully completed the Luxury Quality Assurance training and examination

  • Volunteer

    Ukraine Crisis Media Centre - Kiev, Ukraine

    Public Relations
    June 2014 - July 2014

    Special support of the media team in the timeline of tragic Malaysian Airlines plane crush: holding contacts with international media and providing them with regular updates as a hot-line responder, support with social media management during press-briefings

  • Assistant

    TNS - Kiev, Ukraine

    Public Relations
    February 2014 - June 2014

    Writing press-releases; - Managing the company’s publications on the web; - Making English-Ukrainian-Russian translations of the publications; - Processing sociological statistics and subsequently preparing summaries and rankings.


  • MBA Global Business Management

    BHMS Business & Hotel Management School - Lucerne, Switzerland

    September 2015 - June 2017

    International Human Resource Management - Global Leadership - Strategic Financial Management - European Union - International Business - Applied Managerial Economics - Managerial Accounting - People and Systems in Organisations - Essentials of Business Management - Business Communications & Research Methods - Law for Global Business - Project Management - Managing with Technology - Applied Marketing

  • Bachelor International Communication Technologies

    Kyiv National University - Kiev, Ukraine

    September 2011 - July 2015

    - Cultural diplomacy and intercultural communication; - Crisis communication management; - Public relations on corporate, national and international levels; - Corporate and national branding; - Mass media in information society; - Image building and reputation management, - Psychological techniques in international communication,etc


  • Russian
    Native or fluent
  • Ukrainian
    Native or fluent
  • English
    Full professional
  • German
    Professional working
  • Swiss German
    Limited working
  • Spanish
    Limited working
Mihai Lițoiu
Human Resources Specialist at Radisson Blu Hotel, Bucharest
Paris, France
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