Lixian CHEN

Lixian CHEN

Assistante de Direction at 1er Etage Paris
Lives in Paris, France

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About me

J'ai 7 ans d'expériences professionnelles dans l’hôtellerie de de luxe. Mon dernier poste était acting directeur du front office (gérer environ 30 employés). Vers la fin de 2015, j'ai décidé de sortir de ma zone de confort et trouver des nouveaux challenges de la vie. Je suis donc venue en France et retournée à l'école pour apprendre une nouvelle culture et un nouveau domaine: donc, culture française et international marketing.

Experience

5 years and 8 months

  • Assistante de Direction

    1er Etage Paris - Paris, France

    Management
    August 2018 - Now · 1 year and 3 months

    Assisting to general manager for routine work Handling the guest relationship services in a front office Marketing the brand, designing the promotional materials Improving brand recognition and communicating with Social media Influencers Controlling hotel operational revenue and expense

  • Acting Welcome Desk Manager(front office)

    W Hotel Guangzhou - Guangzhou, China

    Rooms division
    December 2012 - December 2015 · 3 years and 1 month

    Responsible for routine work of the department Leading W brand standard service procedures Setting up perfect operation system, improved brand recognition through winning repute from customers Controlling revenue and expense As a Starwood Careers Developer, assisted Human Resource Department in carrying out employee training

  • Assistant Front Office Manager

    The St. Regis Shenzhen - Shenzhen, China

    Rooms division
    August 2011 - November 2012 · 1 year and 4 months

    Assisting to department manager for routine work Training W brand standard service procedures to the team Setting daily operation system, improved brand recognition and customer services Controlling revenue and expense

Education

  • MASTER

    SKEMA BUSINESS SCHOOL - Paris, France

    September 2016 - April 2019

    International Marketing & Business Development

  • Bachelor

    JINAN UNIVERSITY - Guangzhou, China

    September 2004 - June 2008

    Human Resources Management

Languages

5 languages

  • Cantonese

    Native or fluent

  • Chinese

    Native or fluent

  • English

    Full professional

  • French

    Professional working

  • Korean

    Limited working

Personal information

Nationalities

  • Chinese

Driving License

Yes

Skills

9 skills

  • art de flora
  • Artium
  • Loungeup
  • MC
  • Misterbooking
  • MS Office
  • Opera Hotel system
  • Photoshop CC
  • Videography
Connections
Mathieu Lombard
Junior Operations Manager at Meininger Hotels
Krisantus Sutrisno
People and Culture Officer at Four Seasons Hotels and Resorts
Salomon Camara
Front Office & Guest Experience Manager at Hotel Les Bulles de Paris
View 6 connections
Following
Sweet Inn
Paris, France
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