Liya Zhou

Liya Zhou

Student from IHTTI School of Hotel Management
Lives in Neuchâtel, Switzerland

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About me

Hardworking hospitality student who offers an empathetic customer service.
Teamwork, effective communication and attention to details are the skills I developed during my previous work experience.

Experience

11 months

  • Front Office Intern

    Fairmont Maldives Sirru Fen Fushi - Maldives

    Front Office reception
    June 2019 - September 2019 · 4 months

    Front Office Intern- Call Center and Front Desk Micros: Food orders for In-room dining Opera: Check-in check out, Billing Enrolling Le Club members Managing daily amenity and event requests

  • Front Office Management Trainee

    Fairmont Maldives Sirru Fen Fushi - Maldives

    Front Office reception
    July 2018 - January 2019 · 7 months

    Management Trainee - Butler Opera: Managing guest profiles Guest Relation Room Service Up-selling

Education

Currently studying

Languages

3 languages

  • Mandarin

    Native or fluent

  • English

    Native or fluent

  • French

    Limited working

Personal information

Nationalities

  • Chinese

Skills

8 skills

  • A team player
  • Great Up-selling Skills
  • IOS
  • Micros
  • Microsof
  • Onity
  • PMS
  • Use opera
Connections
Hermes Recruitment
Hospitality Recruiter at Hermes Recruitment
Bruno Ponticelli
Expert sur l'environnement écologique des produits de terroir chez Organisation Mondiale de la gastronomie
Sean LI
Chinese chef at Four Seasons Resort Koh Samui
View 11 connections
Following
Constance Halaveli Resort
North Central Province, Maldives
One&Only; Royal Mirage, Dubai
Dubai, United Arab Emirates
Other members
Nina Phan
Neuchâtel, Switzerland
Nicole Dei Cas
Neuchâtel, Switzerland
Alina Priadko
Neuchâtel, Switzerland
Nhat Quang Tran (Matthew)
Neuchâtel, Switzerland
Hyunwoo Lim
Neuchâtel, Switzerland
View 203696 members