Loise Angeli A. Erica

Loise Angeli A. Erica

Assistant Restaurant Manager at Four Seasons Hotels and Resorts
Lives in Manama, Bahrain
over 6 months ago

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Experienced Food And Beverage individual with a demonstrated history of working in the hospitality industry. Skilled in Catering, Operations Management, Hospitality Industry, and team building.

Experience

  • Assistant Restaurant Manager

    Four Seasons Hotels and Resorts - Manama, Bahrain

    F&B service
    March 2018 - Now · 9 months

    Managing daily breakfast operation and a massive Brunch business Handling customer enquiries and guest complaints, check overall dining experience, guests satisfaction to ensure that high standard quality of services are delivered. Observe, evaluate, train, schedule and manage employees. Overseeing stock levels and ordering outlet supplies & equipments. Coordinates with kitchen and menu planning. Performing administrative task and paperworks including product knowledge test to all employees. Assisting management in enlivening promotional activities. Keeping statistical and financial records, problem solving, setting targets and managing budgets. Assisting Lounge and banquet operation.

  • Food & Beverage Outlet Supervisor-Lounge & All Day Dinning

    Four Seasons Hotels and Resorts - Manama, Bahrain

    F&B service
    June 2015 - February 2018 · 2 years and 9 months

    Lead the team to ensure quality standards are delivered. Check guest satisfaction and overall dinning experience. Assist restaurant manager for all the administrative task. Assist management in planning of Themed Brunches. Assist management on how to execute promotional ads of the restaurant. Communicate, delegate and assist colleauge whenever needed. Assist management for the follow ups to ensure a smooth operations.

  • Food & Beverage Guest Relations

    Ritz Carlton Hotel Muscat - Muscat, Oman

    F&B other
    November 2011 - June 2015 · 3 years and 8 months

    Handling group bookings and individual restaurant reservations. Interacts and gives each guest a personal recognition and provides guests with above-and beyond service to ensure their experience will be worth remembering. Conducting Food & Beverage outlet tours of the hotel for visitors, guest & tour operators.

Education

  • Assosciates

    Montessori Professional College - Manila, Philippines

    June 2004 - April 2007

  • Undergraduate

    Philippine Normal University - Cadiz City, Philippines

    June 2001 - April 2003

Languages

  • English
    Full professional
    80%
Connections
Farkhod Mirzobekov
waiter In Room dining at Sheraton Bahrain Hotel
Shri Raj Goswami
Assistant Restaurant & Lounge Manager at Four Seasons Hotel Bahrain
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