Lorena Cervantes Casillas

Lorena Cervantes Casillas

Food and Beverage Assistant at Mandarin Oriental Hotel Munich
Lives in Guadalajara, Mexico
over 6 months ago

Join Hosco and view Lorena's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

I consider myself a competent, reliable and polite employee with the ambition to improve and expand my knowledge and skills.

Experience

  • Food and Beverage Assistant

    Mandarin Oriental Hotel Munich - Munich, Germany

    F&B service
    June 2018 - August 2018 · 3 months

    • Customer service delivery • Responsible for communicating with guests, kitchen staff, and servers • Presented menus, explained menu items and made recommendations • Assisting guests with particular food allergies and preferences to select items along with alternative offers to special diets • Provide feedback to staff about customers’ observations • Support for language challenges as a translator among co-workers, guests, and managers

  • Apprentice

    Hotel Vier Jahreszeiten Kempinski - Munich, Germany

    Other
    February 2014 - February 2017 · 3 years and 1 month

    Apprenticeship in five star hotel operations. 3 years of hard working and learning. Every three or four months I got allocated to a different area so I could develop a critical understanding of each task required to do in that specific area. Albeit, to achieve a full comprehensive picture of the internal processes.

  • Intern

    Hotel Vier Jahreszeiten Kempinski - Munich, Germany

    F&B kitchen
    September 2011 - October 2011 · 2 months

    Voluntary summer internship

Education

Languages

  • German
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Limited working
    40%

Skills

  • Adobe Acrobat Pro
  • Filosof
  • Micros
  • Microsoft Office
  • Scuba diving
  • Strong knowledge of HACCP
  • Volunteering
Connections
GIANCARLO PASTORE
FORMATORE SCRITTORE GIORNALISTA at CIPAS TM STRESA
Quimey Vanes
Student from Les Roches International School of Hotel Management
Sulis David
Sommelier at carosello 3000
View 5 connections
Following
Other members
Gonçalo Viterbo
Reguengos de Monsaraz, Portugal
Koenraad Paesmans
Crans-Montana, Switzerland
Linh Khánh Lê ✔
Montreux, Switzerland
Edward Speare-Cole
Sierre, Switzerland
Simon Barben
Sion, Suisse
View 84446 members