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As you can see from my attached CV, i have over 5 years experience in communication. In fact i am a student in “marketing and communication” in a Roman university. I’m about to finish my studies started in 2010 at the University of Bologna. During my path i also took part in the Erasmus program, living a year in that wonderful and friendly city of Sevilla.
I occasionally worked as a baby-sitter and i did an internship at CinemadaMare, an italian itinerant film festival that allows young filmmakers of all the world to work in our country and at the same time it permit to Italy to be known around the world through short films shot in the most beautiful villages.
I worked with my region, the small and forgotten Molise, to promote forms of alternative and sustainable tourism in this strip of Italy. Always thanks to University i could combine my passion for writing with the new ways of expression required by the ditigal. In fact i attended two courses: a writing course for the web and a workshop of “Graphic Journalism” culminated with the publication of a comic magazine.
But my passions are not confined to the academic setting: i love travelling, i love meeting people of a different culture from mine and i am passionate about music, all kinds of it. I’m particular addicted to jazz and indie music. I have played the violin since i was 6.
If i could define what i’m looking for, it’s definitely what allow me to do what i like (travel), what i’m good to do (communicate) an what i’m passionate about (human people).
I am available via e-mail and telephone,
Customer Service Representative
The Hertz Corporation - Fiumicino, ItalyCustomer ServiceApril 2017 - October 2018 · 1 year and 7 months
Managing firsthand the compilation of the rental agreement. Understand and analyze the different customer needs, both "business" and "leisure", and make appropriate proposals for the sale of services/additional products (mainly insurance packages). Implement proactive behavior towards customers, liaising so courteous and professional, proposing solutions and alternatives in order to maximize customer satisfaction and loyalty. Rationalize and optimize business assets that are made available to ensure the best customer service and profitability of location.
Social media editor and Event Organizer
CinemadaMare - Rome, ItalyCommunicationNovember 2015 - February 2016 · 4 months
Specific Activities: social media editor of facebook, twitter and instagram profiles, handling and sorting company’s press releases, public relations and everything related to the organization of an international cinema event. Area: Event organization
Eulab Consuting - Rome, ItalyMarch 2017 - May 2017
Professional course in “Digital Marketing expert” Eulab Consulting, Knowledge services & management Scenario: Social Media Marketing, Google and Facebook Analytics, SEO, SEM and Paid Media
Graduating in 'Organization and Marketing for Business Communication'
Università di Roma, La Sapienza - Rome, ItalySeptember 2014 - Now
Main subjects: advertising, marketing, communications, economy, cognitive psychology, english, statistics Thesis with the statistic profesor
Bachelor degree in “Sciences of Communication” (Erasmus Programme)
Universidad de Sevilla - Seville, SpainSeptember 2011 - July 2012
University of Seville, faculty of “Audiovisual Communication” Main subjects: journalism, sociology, philosophy, social psychology, spanish
Bachelor degree in “Sciences of Communication"
Alma Mater Studiorum-Università di Bologna - Bologna, ItalySeptember 2010 - April 2014
Alma Mater Studiorum-University of Bologna, faculty of “Philosophy and Letters” Main subjects: communication, sociology, semiotic, cognitive psychology, english. Skills acquired: mastery of disciplinary paradigms of the humanities and social sciences, with specific expertise in the area of digital technology, information systems and the different cultural industry fields (radio, press, cinema, television, Internet) Thesis with the semiotic 2 profesor Thesis headline: “Optimization strategies of sales in the accomodation sector” Supervisor: Giovanna Cosenza Score: 99/110
High School Diploma
Liceo Scientifico Alfano da Termoli - Termoli, ItalySeptember 2005 - July 2010
Scientific High School “Alfano da Termoli” Main subjects: mathematics, physics, informatic, latin, english, literature Score: 82/100
ItalianNative or fluent100%
- Ability to empathize
- Event organizing
- Excellent customer focus
- Gestion du temps
- High motivated
- Ms excell
- Retail marketing
- Sales man
- Sales managing
- Solving problems
- Strong customer service
- Web marketing