Lorenza Tucci

Lorenza Tucci

Student from Università di Roma, La Sapienza
Lives in Rome, Italy
over 6 months ago

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As you can see from my attached CV, i have over 5 years experience in communication. In fact i am a student in “marketing and communication” in a Roman university. I’m about to finish my studies started in 2010 at the University of Bologna. During my path i also took part in the Erasmus program, living a year in that wonderful and friendly city of Sevilla.
I occasionally worked as a baby-sitter and i did an internship at CinemadaMare, an italian itinerant film festival that allows young filmmakers of all the world to work in our country and at the same time it permit to Italy to be known around the world through short films shot in the most beautiful villages.
I worked with my region, the small and forgotten Molise, to promote forms of alternative and sustainable tourism in this strip of Italy. Always thanks to University i could combine my passion for writing with the new ways of expression required by the ditigal. In fact i attended two courses: a writing course for the web and a workshop of “Graphic Journalism” culminated with the publication of a comic magazine.
But my passions are not confined to the academic setting: i love travelling, i love meeting people of a different culture from mine and i am passionate about music, all kinds of it. I’m particular addicted to jazz and indie music. I have played the violin since i was 6.
If i could define what i’m looking for, it’s definitely what allow me to do what i like (travel), what i’m good to do (communicate) an what i’m passionate about (human people).
I am available via e-mail and telephone,
Kind regard,
Lorenza Tucci.

Experience

  • Customer Service Representative

    The Hertz Corporation - Fiumicino, Italy

    Customer Service
    April 2017 - October 2018 · 1 year and 7 months

    Managing firsthand the compilation of the rental agreement. Understand and analyze the different customer needs, both "business" and "leisure", and make appropriate proposals for the sale of services/additional products (mainly insurance packages). Implement proactive behavior towards customers, liaising so courteous and professional, proposing solutions and alternatives in order to maximize customer satisfaction and loyalty. Rationalize and optimize business assets that are made available to ensure the best customer service and profitability of location.

  • Social media editor and Event Organizer

    CinemadaMare - Rome, Italy

    Communication
    November 2015 - February 2016 · 4 months

    Specific Activities: social media editor of facebook, twitter and instagram profiles, handling and sorting company’s press releases, public relations and everything related to the organization of an international cinema event. Area: Event organization

Education

  • Eulab Consuting - Rome, Italy

    March 2017 - May 2017

    Professional course in “Digital Marketing expert” Eulab Consulting, Knowledge services & management Scenario: Social Media Marketing, Google and Facebook Analytics, SEO, SEM and Paid Media

  • Graduating in 'Organization and Marketing for Business Communication'

    Università di Roma, La Sapienza - Rome, Italy

    September 2014 - Now

    Main subjects: advertising, marketing, communications, economy, cognitive psychology, english, statistics Thesis with the statistic profesor

  • Bachelor degree in “Sciences of Communication” (Erasmus Programme)

    Universidad de Sevilla - Seville, Spain

    September 2011 - July 2012

    University of Seville, faculty of “Audiovisual Communication” Main subjects: journalism, sociology, philosophy, social psychology, spanish

  • Bachelor degree in “Sciences of Communication"

    Alma Mater Studiorum-Università di Bologna - Bologna, Italy

    September 2010 - April 2014

    Alma Mater Studiorum-University of Bologna, faculty of “Philosophy and Letters” Main subjects: communication, sociology, semiotic, cognitive psychology, english. Skills acquired: mastery of disciplinary paradigms of the humanities and social sciences, with specific expertise in the area of digital technology, information systems and the different cultural industry fields (radio, press, cinema, television, Internet) Thesis with the semiotic 2 profesor Thesis headline: “Optimization strategies of sales in the accomodation sector” Supervisor: Giovanna Cosenza Score: 99/110

  • High School Diploma

    Liceo Scientifico Alfano da Termoli - Termoli, Italy

    September 2005 - July 2010

    Scientific High School “Alfano da Termoli” Main subjects: mathematics, physics, informatic, latin, english, literature Score: 82/100

Languages

  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Full professional
    80%
  • French
    Limited working
    40%

Skills

  • Ability to empathize
  • Adwords
  • Approachable
  • Automotive
  • Benchmarking
  • communicate
  • E-marketing
  • Event organizing
  • Excellent customer focus
  • Gestion du temps
  • High motivated
  • Interviewing
  • logistic
  • Ms excell
  • Network
  • Retail marketing
  • Sales man
  • Sales managing
  • Solving problems
  • Strong customer service
  • Web marketing

Other

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