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My name is Lorraine, 31 years old and I am residing in Dubai, UAE.
I am currently looking for a new avenue within my career.
With my skills and previous experience in varied working environments where customers service has been the forefront and exceptionally organised administrator skills have been key to meeting deadlines and targets for 9 years of my career within Children’s Centre in the UK.
I am experienced with working with Microsoft Office and data entry programs, analysing data and producing reports. always working on a confidential basis. During my role as a Senior Family Support Worker i was involved in recruiting staff - shortlisting and interviewing and assessing candidates.
I hold a Level 3 Diploma in Childcare and Education, I have supported families with children and parents who have special needs and recognise and value that all children can achieve success with the correct support.
I am an energetic, friendly and approachable character, with a positive and professional work ethic. I am keen to learn and take on new responsibilities and avenues of opportunity excite me.
Airport Security Officer
MAG London Stansted Airport - London, United KingdomSecurityOctober 2017 - September 2018 · 12 months
Assisting passengers through the security screening process with excellent customer care to ensure passenger experience is safe and pleasant. Operating x-ray machines and body scanners to identify prohibited items. Searching passengers and their possessions. Following compliance standards set by the government. Answering customer queries and requests. Working flexible and demanding hours.
Senior Family Support Worker
Barnardos - London, United KingdomOtherJanuary 2009 - September 2017 · 8 years and 9 months
Supervising a team of 10 family support workers, carrying out staff supervision and case audits Managing referrals and case load allocation Designated safeguarding lead Plan and co-ordinate meetings, record minutes. Managing diary of Centre Manager and staff members Front of house reception duties and administration Delivering support to children and families to provide the best start in life, identifying individual needs and assessing risks Collating data to produce reports and analyse outcomes Supporting children and families where a need has been identified Working with a multi agency approach, attending and contributing to meetings Accurate record keeping and use of data bases Planning and providing events and activities in a safe environment for children and families to attend in accordance with relevant curriculum guidance.
TGR Stansted Airport - London, United KingdomF&B serviceJune 2008 - January 2009 · 8 months
Serving food and beverages within a a busy restaurant and bar within the departure lounge of Stansted AIrport. Responsible of cash float. Ensuring restaurant floor was clean and presentable at all times. Working flexible and demanding shifts.
Raindrops Day Nursery - London, United KingdomOtherJune 2006 - June 2008 · 2 years and 1 month
Provide daily care to children aged 0-5 years in all areas of development. Communicate with parents and carers to report back on their child’s care and development. Plan and provide activities according to the EYFS guidance, that promoted and extending children's learning. Ensure the nursery was clean, well presented and age appropriate equipment was used.
Pret A Manger - London, United KingdomF&B serviceSeptember 2004 - June 2008 · 3 years and 10 months
Organising shop floor, stock replenishment. Money handling and till responsibility Preparing fresh food and maintaining clean and hygienic kitchen
CACHE Level 3 Diploma in Childcare and Education
Hertford Regional College - London, United KingdomSeptember 2003 - July 2005
GSCE - 5 Grade C
High School - London, United KingdomSeptember 1998 - June 2003
EnglishNative or fluent100%
- Computer Literate Skills
- First Aid Certified
- Group Facilitator of The Nurturing Parenting Progr
- Level 1 Aviation Security