Loukas Eliades

Loukas Eliades

Head Receptionist at Sani Resort
Lives in Thessaloniki, Greece
over 6 months ago

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A 25 years old highly motivated, adaptable, Greek, with two seasons of experience in hospitality in a five stars resort and an involvement of 2 years as a public relations agent in a retail company in the Sales & Marketing sector, studying Forestry & Management of environment with 4 years intership background.
Alongside with very multi-tasking, adaptive, team player skills where i had the opportunity to activate in various working environments excited to pursue a career in
Hospitality.

Experience

  • Head Receptionist

    Sani Resort - Thessaloniki, Greece

    Front Office reception
    April 2017 - Now

    -Oracle Hospitality Opera program. -Welcoming-Escorting guests to their rooms and showing all hotel facilities. -Complaint Handling. -Telephone Operator. -Responsible for arrivals and departure procedures. -Coordinate with other hotel departments the readiness of the rooms. -Suites inspection (Room checks). -Cashier management and closure. -Able to adapt in a multi-task environment.

  • Guest Relations Agent

    Sani Resort - Thessaloniki, Greece

    Front Office concierge
    April 2016 - October 2016

    -Welcome guests keeping highest standards of hospitality service. -Listen and proactively plan/work on meeting all guests’ travel, entertainment and daily needs/requests. -Inform guests on all Hotel events and different outlets available for their daily entertainment (Bars, Restaurants, Spa, sports etc.). -Make reservations where needed. -Assist in any other Guest Relations or Front Office task as assigned by the Front Office & Guest Relations Manager. -Complaint Handling-Action-Compensation. -Following up, taking feedback on daily basis of guests satisfaction.

  • Sales & Marketing

    ZILOS LTD - Nicosia, Cyprus

    Retail
    November 2010 - March 2011

    Set up new website in collaboration with web developers. Event-Promotion organizer. Correspondence with major companies such as Sony,SanDisk,Konami,Disney for the best outcome on promoting relevant products in local retailing exposition events

Education

  • Aristotle University of Thessaloniki - Hospitality and Tourism Management - Thessaloniki, Greece

    October 2010 - Now

Languages

  • Greek
    Native or fluent
    100%
  • English
    Professional working
    60%

Skills

  • Ability to multitask
  • Always willing to helpout
  • bell boy experience
  • Concierge
  • Excellent guest relation
  • Front office reception
  • Handling cash
  • Handling complaints
  • Handling guest
  • PMS OPERA
  • Stong team work
  • Worked with kids
Connections
Apostolos Keramidas
Barista at Häagen-Dazs
Ferranti Natalie
Front Office Agent at Sani Resort SA
Anna Ioannou- Katidou
Head Receptionist at Sani Resort- Sani Dunes
Following
HRC International
Maastricht, Netherlands
Elysium
Paphos, Cyprus
Other members
Alex Giannakidis
Thessaloniki, Greece
Tania Chouvarda
Thessaloniki, Greece
Dimitra Anthoulaki
Thessaloniki, Greece
Sofia Ntourakoglou
Thessaloniki, Greece
Antonios Michalopoulos
Thessaloniki, Greece
View 243184 members