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About me
Experienced Hotel & Resort General Manager | Regional General Manager
Team builder | Creative | Analytic | Process driven | Guest experience focused | Result oriented |
Passionate about Lifestyle, Luxury, Food & Beverage and Wellness hospitality |
Birth date: 03/11/70
Contacts: Lourenco0311@gmail.com | +351 961 216 445
Experience
14 years and 2 months
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Hospitality Consultancy
HotRest Consult | Hotel & Restaurant Consulting - Albufeira, Portugal
OtherFebruary 2018 - Now · 6 years and 2 monthsHotel consultancy on F&B, Wellness, Sales and Operations
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Operations Manager
Be Live Hotels - Alporchinhos, Porches, Portugal
Room Division ManagementFebruary 2018 - Now · 6 years and 2 monthsRegional General Manager Operations Coordination of both properties (Be Live & Be Smart) Identification and correction of process inefficiencies Sales opportunites monitorization Strategy definition for actual properties and future projects Definition and implementation of summer events Increase of housekeeping productivity Implementation of sustainability processes
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Invited Lecturer
Porto Business School - Porto, Portugal
EducationFebruary 2010 - Now · 14 years and 2 monthsHotel Operations @ Hospitality & Tourism Management Post Graduation Processes explanation, key indicatores, budgeting on: Rooms Division F&B Wellness & SPA Golf Sales, Marketing & Revenue Management Maintenance & Security Process improvement & Six Sigma
Education
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Holistic Nutrition
IMT - Lisbon, Portugal
September 2017 - June 2018 -
Luxury Brand Management
ISEG - Lisbon, Portugal
May 2014 - May 2014 -
Six Sigma Black Belt
Starwood academy - Brussels, Belgium
September 2001 - November 2001 -
MBA Hosptality & Tourism
FHGR - University of Applied Sciences - Chur, Switzerland
September 2001 - December 2003 -
BSc Instrumentation & Control Engineering
Marie Curie - Nogent-sur-Oise, France
September 1987 - June 1989
Languages
3 languages
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Portuguese
Native or fluent
-
French
Native or fluent
-
English
Full professional
Personal information
Nationalities
-
French
-
Portuguese
Skills
23 skills
- 5 star hotel service
- Budgeting
- Experience in 5* hotels
- F&B management
- F&B service
- Food & Beverage
- forecast
- Healthy lifestyle
- hotellerie
- hotel opening
- hotel sales
- Luxury hotel
- Maintenance Management
- Marketing
- Nutrition
- People leadership
- P&L
- retreat
- Revenue Management
- Rooms Management
- six sigma
- SPA
- Wellness
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