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I will put my all efforts and dedication to fulfill the standard of the Company to make sure all desire expectation are met.
Emerald Palace Kempinski Dubai - United Arab EmiratesRooms divisionSeptember 2018 - Now · 5 months
Villa Butler • Help and assist of guest needs in a highly professional, friendly and educated manner, identifying and anticipating guest needs immediately. • Take care of all guests from arrival until departure and ensure hotel standard greeting and arrival procedure is followed at all times. • Creating engagement with the guest and making a relationship with them so they feel comfortable as a home away from home. • Up sell room and suite types and cross sell all outlets within the resort and brand international. • Assist within unpacking/packing of luggage as requested and place evening amenities/gifts/newspapers and maintain a perfect presentation of the suites and villas.
The Ritz-Carlton Abu Dhabi, Grand Canal - Abu Dhabi, United Arab EmiratesRooms divisionDecember 2012 - August 2018 · 5 years and 9 months
University of Calcutta - IndiaMarch 2005 - August 2009
EnglishNative or fluent100%
- Ability to empathize
- Ability to meet targets
- Fast learning
- Self motived
- Team player