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Aware of the importance of quality for travellers I strongly believe in quality service management. Detail-oriented and attentive hotelier, able to carry out tasks in an efficient and responsible way, both independently and in team focussing on results and continuous professional improvement.
My positive attitude and a combination of speed and accuracy makes me able to produce a high volume of work while maintaining very high standards of quality.
6 years and 10 months
Guest Experience Specialist
Cas Gasi Ibiza Luxury Boutique Hotel - Ibiza, SpainGuest RelationsMay 2019 - Now · 5 months
Nobu Hotel Shoreditch - London, United KingdomFront Office receptionOctober 2017 - May 2019 · 1 year and 8 months
Guest Experience Manager
Grupo PlayaSol - Ibiza, SpainGuest RelationsApril 2016 - September 2017 · 1 year and 6 months
Hotel Torre di Bellosguardo - Florence, ItalyFront Office receptionApril 2014 - April 2016 · 2 years and 1 month
Les Parasol Beach Club - Numana, ItalyF&B serviceJune 2012 - September 2013 · 1 year and 4 months
Italian Butler Association - Turin, ItalyOctober 2013 - November 2013
Iis "A. Einstein" - Alberghiero A. NebbiaSeptember 2008 - June 2013
Native or fluent