Luca Borgognoni

Luca Borgognoni

Guest Experience Specialist at Cas Gasi Ibiza Luxury Boutique Hotel
Lives in Ibiza, Spain

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About me

Aware of the importance of quality for travellers I strongly believe in quality service management. Detail-oriented and attentive hotelier, able to carry out tasks in an efficient and responsible way, both independently and in team focussing on results and continuous professional improvement.
My positive attitude and a combination of speed and accuracy makes me able to produce a high volume of work while maintaining very high standards of quality.


6 years and 10 months

  • Guest Experience Specialist

    Cas Gasi Ibiza Luxury Boutique Hotel - Ibiza, Spain

    Guest Relations
    May 2019 - Now · 5 months

  • Duty Manager

    Nobu Hotel Shoreditch - London, United Kingdom

    Front Office reception
    October 2017 - May 2019 · 1 year and 8 months

  • Guest Experience Manager

    Grupo PlayaSol - Ibiza, Spain

    Guest Relations
    April 2016 - September 2017 · 1 year and 6 months

  • Receptionist

    Hotel Torre di Bellosguardo - Florence, Italy

    Front Office reception
    April 2014 - April 2016 · 2 years and 1 month

  • Waiter/Bartender

    Les Parasol Beach Club - Numana, Italy

    F&B service
    June 2012 - September 2013 · 1 year and 4 months


  • Diploma

    Italian Butler Association - Turin, Italy

    October 2013 - November 2013

  • Iis "A. Einstein" - Alberghiero A. Nebbia

    September 2008 - June 2013


4 languages

  • Italian

    Native or fluent

  • Spanish

    Full professional

  • English

    Full professional

  • French


Personal information


  • Italian

Cristina Bosom Bros
Reservations Agent at Corinthia Hotels Limited
Giorgio Acelti
Head Mixologist at Mandarin Oriental Lago di Como
Eva Maria Varela
Director of Sales & Marketing at Nobu Hotel Shoreditch
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