Luca Cacciatore

Luca Cacciatore

Manager at feinessen GmbH
Lives in Bern, Switzerland

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Experience

8 years and 10 months

  • Manager

    feinessen GmbH - Rüschlikon, Switzerland

    Event
    August 2020 - September 2021 · 1 year and 2 months

  • Assistant Banqueting Manager

    Bürgenstock Resort - Lucerne, Switzerland

    Event
    September 2018 - September 2019 · 1 year and 1 month

    As part of the banqueting management team, I was responsible for running smooth and successful functions throughout various locations in the whole resort and outside caterings. This includes weekly and daily planning/ordering of material, equipment and staff for various and often simultaneous events as well as intradepartmental meetings and organization. Managing and training the banqueting staff consisting of event managers, service and set up co-workers, service interns and external staff we held events for up to 600 pax. Other tasks included performance reviews, job interviews, introducing new structures within the department, SOP adaptation and representing the department in the absence of the banqueting manager in all aspects.

  • F&B Management Trainee

    Bürgenstock Resort - Lucerne, Switzerland

    F&B Management
    August 2017 - July 2018 · 1 year

    Opening of the Bürgenstock Resort with 4 Hotels, 12 F&B Outlets, 10'000 sqm. Spa stretching over 2km above the Vierwaldstättersee in the heart of Switzerland. - F&B Administration: various pre-opening tasks such as translating & preparing Menus, helping organising trainings & general information - Sommelier: Assisting the Sommelier team price-checking the wine list as well as negotiating and placing wine orders, handling delivery and storing of delivered wine & goods. - F&B Operations: Assisting the Lobby, Lounge & Room Service Manager in their daily tasks, leading operations in their absence, supervising 4 Outlets and between 10-15 staff members, ensuring quality of service, assisting in the pre-opening and opening phase of 2 hotels, dealing with guest complaints and ensuring guest as well as employee satisfaction. -F&B Operations: Managing the Lobby, Lounge & Room Service Department for 2 months during a transition phase including all aspects of leading an outlet (Operations, Planning, HR - related tasks, etc.) as well as introducing the new management to the department. - F&B Operations: Assisting the Operations Manager in optimizing and leading the Waldhotel F&B Operations by creating SOPs, training, leading shifts. - Trainee tasks: defining SOP's with the F&B Director, procurement of various operational equipment, setting up the mini bar in 2 Hotels from defining products to actually installing mini bars.

  • Part-time Job F&B & Front Office

    Ibis & Ibis Budget Bern Messe Hotels AG - Bern, Switzerland

    Reception
    July 2016 - July 2017 · 1 year and 1 month

    In charge of running the Breakfast Buffet including Service, ordering, stocking, stewarding and inventoring. Receptionist running the Front Office & breakfast area including night auditing, check-ins, reservations ordering, stocking, stewarding and showing the ropes to the new reception teamleader

  • Student

    École hôtelière de Lausanne - Europe

    Other
    February 2013 - June 2017 · 4 years and 5 months

  • Management Trainee

    The Westin Playa Bonita Panama - Panama City, Panama

    Logistics
    August 2015 - February 2016 · 7 months

    Management Internship during 6 months in a 611-rooms resort from Westin just outside Panama City, Panama. Restaurant Supervisor in charge of evening service and staff, handling complaints and special requests and assuring quality and pace. Minibar Supervisor in charge of restructuring the whole Minibar Department, introducing new SOP's, FIFO, inventory management techniques and assuring brand standards are being followed. Assistant to the Rooms Division Manager in charge of various projects: create decoration upsell packages and launch them, implement tool for higher number of loyalty program subscriptions (SPG), develop a checklist for the new MOD, redesign and improve the hotel's daily information poster, design and order new practical and efficient reception furniture and various further administrative tasks.

  • Front Office Intern

    Hoteles Santos - Valencia, Spain

    Reception
    July 2013 - March 2014 · 9 months

  • Sales Manager

    Teneo (by YES!) - Bern, Switzerland

    Sales
    June 2009 - June 2010 · 1 year and 1 month

Education

Languages

5 languages

  • German

    Native or fluent

  • English

    Full professional

  • French

    Professional working

  • Spanish

    Professional working

  • Italian

    Limited working

Personal information

Nationalities

  • Italian

  • Swiss

Date of birth

March 08th 1993

Skills

6 skills

  • FOLS PMS
  • Micros
  • Micros Symphony
  • Mirus
  • MS Office
  • Opera

Additional Information

1 information shared

  • Other skills

    Other skills

Connections
Sébastien Gay
Alumni Account Manager at EHL Hospitality Business School
Augustin Woronoff
F&B Supervisor at Omni King Edward Hotel
Sara Lleida Gunderson
Sales Coordinator at Four Seasons - Four Seasons UK Collection
View 17 connections
Following
Hosco
Hosco
Geneva, Switzerland
EHL Hospitality Business School The Ritz Carlton Berlin
The Ritz Carlton Berlin
Mitte, Berlin, Germany
Other members
Lynn Bruines
Geneva, Switzerland
Alexandre Roche
Lausanne, Switzerland
Victoria Rombaut
Lenk, Switzerland
View more
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