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Hybrid professional with international experience and prestigious positions. Throughout my 24-year career (more than 10 years experience in Hospitality Market), I have established a reputation as a transformational leader who is driven by challenge, undeterred by obstacles, and committed to furthering standards of excellence. My expertise encompasses all aspects of international trade through several countries, development, problem solving strategies and team leadership, from controlling costs and maximising revenues to harnessing team strengths to improve companywide performance.
General Operations Manager
Madinat al Bahr - Zanzibar Town, TanzaniaAdministration & GeneralOctober 2017 - Now · 1 year and 5 months
• I’m Part of the opening team • Worked closely with the architect on some of the Resort structures and design. • Recruitment and appointment of the management team • Decision in choice of all departments • Development of outlets concept, logo..etc • Participation in all the major international fairs to promote the Resort • Developed marketing plan and budget 2018 to 2020 And everything that encompasses the role of General Manager.
Skaema - Zanzibar Town, TanzaniaAdministration & GeneralMarch 2017 - September 2017 · 8 months
I’m completing responsibility for structuring a business model in several African’s Countries, and for the introduction of the SKAEMA Outdoor lifestyle brand license to the market, and directing all phases of new product launch and brand managment to mass and clubs. Despite typical challenges from Africa, I managed a highly efficient and effective sourcing and product development work-flow between Italian and Africans operations with a focus on product innovation, transparency, product quality / safety and cost optimization. Negotiated all phases with factories.
Globaldata International ltd - Cape Town, South AfricaAdministration & GeneralJanuary 2013 - March 2017 · 4 years and 3 months
Orchestrate all bottom-line factors, including five-year strategic business planning and modelling, market research, benchmarking, survey, mystery client, global product management, marketing, sales and development processes. Manage an international salesforce of 20 vendors in South Africa and 20 distributors in across Botswana, Mozambique, Namibia, Zambia and Zimbabwe, directing product distributions and services. Drive commercial and institutional arrangements with local partners including networking.
Director of Operations
Ludis Concept Ltd - Dubai, United Arab EmiratesAdministration & GeneralJanuary 2008 - January 2013 · 5 years and 1 month
Oversaw the commercial entrance into Gulf Corporate Council market including staffing, strategic directives, and training of 10 salesmen as teams. Developed and implemented marketing plans of 6 international companies and start-ups, established all marketing and sales objectives, and prepared company-wide sales forecasts. Grew national and international alliances with suppliers and utilised the export department to drive corporate cultural changes in strategic planning, production, time to market, supply chain and logistics, marketing, sales and administration increasing global competitiveness and fortifying long term positioning.
UNIBO - Università di Bologn - Bologna, ItalyOctober 1989 - November 1995
IPSE Cornaro - Jesolo, ItalySeptember 1984 - June 1989
ItalianNative or fluent100%
- Ability to delegate
- Budget Planning
- Business Law
- Data Entry
- Event planning
- Excellent leadership
- Excellent Teamwork
- F&B Managment
- F&B Revenue
- Fluent English
- German language
- Good decision maker
- Guest Relations
- Highly adaptable
- Hotel Reservation
- HR Management
- Innovative Spirit
- Italian language
- New business development
- Pre- Opening & Rebranding
- Reporting skills
- Solving problems
- Stress Resilient
- Strong guest care
- Strong negotiation skills