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8 yrs as check in agent/customer service
8 years and 5 months
Mine - Rome, ItalyAdministration & GeneralOctober 2016 - Now · 3 years and 3 months
Check-in/check-out, welcome guest, local turistic informations, tour guide, cleaning, PR and marketing, revenue
Check in Agent
Alitalia Compagnia Aerea Italiana SpA - Fiumicino, ItalyCustomer ServiceAugust 2011 - Now · 8 years and 5 months
Lost&found agent, check-in agent, customer care and satisfaction, back office, priority Lounge assistance, dealing with different cultures and background, ability to work under pressure, time management.
Moods Hotel - Rome, ItalyFront Office porterMarch 2019 - May 2019 · 4 months
Check in e. Check out, preparare liste per governante e F&b, chiusura di giornata, aggiornare prenotazioni, preparare ed inviare email ai responsabili acquisti e direzione generale.
Hotel Lancelot - Rome, ItalyAdministration & GeneralMarch 2018 - January 2019 · 1 year
Check in and check out, basic knowledge of bar tending, breakfast preparation. Basic knowledge of Protel.
Must! - Rome, ItalyF&B kitchenJanuary 2018 - November 2018 · 11 months
Master in hotel management
Up Level School of Management - Rome, ItalyMay 2018 - November 2018
Native or fluent
Date of birth
June 04th 1981
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