I have worked in fashion retail for two years and a half, most recently as a merchandise manager.
With my strong background in retail management, coupled with my passion for tourism, I decided
to start a new challenge in the tourism field as events planner intern at Starwood Hotels and
Resort, and from June 2014 as meeting and conference executive at Crowne Plaza Milan Linate
In February 2015 till now I am part of the opening team in group&event sales at Excelsior Hotel
Gallia, Milan (5 star luxury)
I am ambassador of a Marriott+Starwood program: “Service Culture Champion” and Food & Beverage Academy
10 years and 4 months
EXCELSIOR HOTEL GALLIA - THE LUXURY COLLECTION *****L Italy-Germany-Switzerland-Austria-Greece-Turkey markets
EXCELSIOR HOTEL GALLIA - THE LUXURY COLLECTION *****L Sales & Operational part of each event in house Service Culture Champion Food & Beverage Academy
Crowne Plaza Milan Linate
Sheraton Diana Majestic - event planning, supporting the Head of the area, working in contact with the guests, dealing with: site inspection, negotiation and materialization rooms and meeting spaces. TRAINEE
MANAGER IN TRAINING, three months full time training focusing on all the different aspects of running a multi national business. Improvement of principles of management including store operations, recruiting, training, diversity, human resources, stockroom systems, visual merchandising and store experience. ASSISTANT MANAGER: december 2011, promotion in Merchandising System department, becoming responsible of all logystic issues and stockroom maintenance and organization. Including also salesfloor merchandise presentation. Managing a team of 20/30 associates on a daily basis and cooperating and communicating with the store manager in order to reach sales goals and staff projections, set by the Home Office (Columbus Ohio). Performing customer quality checks to make sure to provide the best customer service and store experience. November 2012, Men Floorset Manager, responsible for all men merchandise, in charge of weekly updates and seasonal floorsets. Working together with the brand senses (marketing dep
in charge of tourists city tours organization. Creation of the Hotel web site and administration of the advertisement in the main booking portals (booking.com, tripadvisor, expedia and hotelbed). Creating networks through mailing list and cooperating with domestic companies for special city events (salone del mobile).
ENGADIN SNOW & FUN SCHOOL AG - (Trouch dal Runel 6 Celerina, Suisse) – SKI INSTRUCTOR, individual and group ski sessions aimed to prepare the team to the seasonal races 2008/2009 promoted in the Race Department. Training a bigger team (25 people) in the various disciplines of alpine skiing.
Native or fluent
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