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About me
A polite, well spoken and hard working waiter with experience of working in a busy restaurant environment looking after the needs of customers. Attentively at all times with a willing and helpful manner that is required to answer phone calls, taking reservations and prepare bills. Always approachable, cheerful and possessing good observation skills as well as the ability to work alone or as part of a team.
Keen to find a challenging position within an exciting employer where I will be able to continue to increase my work experience & develop my abilities.
Experience
14 years and 4 months
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Room Service Manager
Hotel Principe di Savoia by Dorchester Collection - Milan, Italy
F&B serviceApril 2019 - Now · 9 months -
Restaurant Manager
H2C - Milan, Italy
F&B serviceNovember 2018 - January 2019 · 3 months -
F&B Team Member Operative
GLH - London, United Kingdom
F&B serviceDecember 2013 - November 2018 · 5 yearsProviding a warm welcome for customers. Receive food & drink orders & serve customer requests to the standards required. Serving dishes to customers at tables. Learning the names of & building relationships with regular customers. Ensure timely delivery of all food & beverage items to customers. Understand menu content and keeping up to date with any menu changes. Making recommendations from the menu if requested. Answer guest queries in a polite and helpful manner.
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F&B Supervisor
La Fiamma - London, United Kingdom
F&B serviceApril 2012 - September 2013 · 1 year and 6 months -
Restaurant Manager
Hotel Executive 4* - Milan, Italy
F&B serviceJuly 2009 - July 2010 · 1 year and 1 month -
F & B Manager
Palazzo Calderari - Milan, Italy
F&B serviceJuly 2008 - July 2009 · 1 year and 1 month -
F&B Manager
Relais La Colombara - Piacenza, Italy
F&B serviceJanuary 2007 - July 2008 · 1 year and 7 months -
Restaurant Manager
Balzer - Piacenza, Italy
F&B serviceSeptember 2003 - January 2007 · 3 years and 5 months
Education
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Master
Bocconi University - Milan, Italy
September 2018 - December 2018Food and Beverage management
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Food and Beverage Manager
Team Management - Rome, Italy
February 2018 - October 2018 -
Restaurant Management Diploma
New Skills Academy - London, United Kingdom
January 2018 - August 2018
Languages
2 languages
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Italian
Native or fluent
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English
Full professional
Personal information
Nationalities
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Italian
Date of birth
April 12th 1969
Driving License
Yes
Skills
7 skills
- Catering
- F&B management
- Guest-focused
- HACCP
- Planning menu
- Pre-opening a restaurant
- Strong hospitality