Luca Fiorani

F&B Team Member Operative at The Royal Horseguards Hotel

Lives in London, United Kingdom

over 6 months ago

Join Hosco and view Luca's full profile, it's free !

As a Hosco member, you will:

Make yourself visible to thousands of companies in the hospitality industry'
Join a community of 180'000+ students and professionals
Learn more with new articles & videos every week on hosco.plus

Join us

A polite, well spoken and hard working waiter with experience of working in a busy restaurant environment looking after the needs of customers. Attentively at all times with a willing and helpful manner that is required to answer phone calls, taking reservations and prepare bills. Always approachable, cheerful and possessing good observation skills as well as the ability to work alone or as part of a team.
Keen to find a challenging position within an exciting employer where I will be able to continue to increase my work experience & develop my abilities.

Experience

F&B Team Member Operative

The Royal Horseguards Hotel - London, United Kingdom

Other

December 2013 - Now · 4 years and 12 months

Providing a warm welcome for customers. Receive food & drink orders & serve customer requests to the standards required. Serving dishes to customers at tables. Learning the names of & building relationships with regular customers. Ensure timely delivery of all food & beverage items to customers. Understand menu content and keeping up to date with any menu changes. Making recommendations from the menu if requested. Answer guest queries in a polite and helpful manner.

Education

Master

Bocconi University - Milan, Italy

September 2018 - Now

Food and Beverage management
Food and Beverage Manager

Team Management - Rome, Italy

February 2018 - October 2018
Restaurant Management Diploma

New Skills Academy - London, United Kingdom

January 2018 - August 2018