Lucija Banović

Lucija Banović

Event Coordinator Florence Complex at Marriott International
Lives in Tuscany, Italy
over 6 months ago

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Experience

  • Event Coordinator Florence Complex

    Marriott International - Tuscany, Italy

    Events
    March 2015 - Now · 3 years and 9 months

    Responding to all events enquiries. Working closely with the Complex Group & MICE Sales team to achieve the budgeted goals. Issuing offers for weddings, private banquets, meetings, congresses, presentations, internal events, exhibitions. Tracking the sent offers and handling the corresponding blocks in the sales and catering system. Conducting hotel site inspections to clients. Providing the client with continous correspondence regarding the event details and organization. Providing assistance as the main hotel contact person during the events. Preparing the event and venue contracts and billing information (proforma orders, invoices, direct bills). Responsible for the review, correction and the update of the final event biling. Coordinating with all other departments.

  • Sales specialist for groups and events

    Starwood Hotels and Resorts Worldwide - Split, Croatia

    Sales & Marketing
    November 2014 - February 2015 · 4 months

    Responding to all group and events enquiries. Working closely with the Group & MICE Sales team to achieve the budgeted goals. Tracking the sent offers and handling the corresponding blocks in the sales and catering system. Conducting hotel site inspections to clients. Providing the client with continous correspondence regarding the event details and organization. Providing assistance as the main hotel contact person during the events. Preparing the event and venue contracts and billing information (proforma orders, invoices, direct bills). Responsible for the review, correction and the update of the final event biling. Coordinating with all other departments.

  • Sales Coordinator

    Starwood Hotels and Resorts Worldwide - Split, Croatia

    Sales & Marketing
    July 2014 - October 2014 · 4 months

    Main contact person for Tour Operators and Wholesalers. Prepare, send and follow up on FIT contracts, handle day to day communication with Tour Operators regarding brochure contribution, marketing collaborations and information requests. Assisting to the Director of Sales & Marketing with the preparation of business trips, general correspondence and mailings, competitive analysis, market trend knowledge and other administrative tasks. Create and file expense reports. Communication with various departments and administrative assistance for the department.

  • Trainee Sales & Marketing office Florence Complex

    Starwood Hotels and Resorts Worldwide - Tuscany, Italy

    Sales & Marketing
    September 2013 - July 2014 · 11 months

    Having contacts with clients (travel agencies, groups, meetings and incentives organizers) by e-mail and by using the main software systems like ISAC, Starcite, Cvent. Checking hotel´s availability, preparing and sending offers, doing follow up of the sent offers, preparing FIT contracts for Tour Operators and filling in their contracts as well, preparing sales kits and brochures, negotiating for the rates, assisting colleagues during site inspections.

Education

  • Master's degree

    University of Split, Faculty of Economics - Split, Croatia

    September 2011 - September 2014

    Accounting and Auditing

  • Bachelor's degree

    University of Split, Faculty of Economics - Split, Croatia

    September 2008 - September 2011

    Accounting and Auditing

Languages

  • English
    Professional working
    60%
  • Italian
    Professional working
    60%

Skills

  • Events Management
  • Great customer service
  • Hospitality
  • marketing and sales
  • Sales
  • Tourism
Connections
Nihla Lalli
Front Desk Agent at Grand Hotel Minerva
Following
Mandarin Oriental London
London, United Kingdom
Hilton Prague
Prague, Czechia
Other members
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