Luisa Fernanda Rojas Gómez

Luisa Fernanda Rojas Gómez

Guest Service Agent at Hyatt Regency Dubai Creek
Lives in Madrid, Spain

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About me

Tourism and hotel management student with commercial approach and service to the customer. With communication skills, teamwork, empathy, leadership achievement, hospitality, high level of commitment, ethics and strengths of interpersonal relationships. Motivated to constantly develop my skills and grow professionally to improve the guest experiences and create unforgettable moments for them.

Experience

5 years

  • Guest Service Agent

    Hyatt Regency Dubai Creek - Dubai, United Arab Emirates

    Reception
    June 2021 - Now · 2 years and 10 months

  • Hostess

    The Ritz-Carlton - Canary Islands, Spain

    Customer Service
    May 2019 - September 2019 · 5 months

  • Bar Waitress Trainee

    H10 Hotels - Madrid, Spain

    Bar
    February 2019 - March 2019 · 2 months

  • Kitchen Trainee

    H10 Hotels - Madrid, Spain

    F&B kitchen
    November 2018 - January 2019 · 3 months

  • Receptionist / Guest Relations

    InterContinental Madrid - Madrid, Spain

    Reception
    April 2018 - September 2018 · 6 months

    Internship

  • Revenue Manager Assistant

    NOW Hotel - Cali, Colombia

    Revenue Management
    August 2017 - September 2017 · 2 months

    Internship

  • Sales Excecutive

    NOW Hotel - Cali, Colombia

    Sales
    June 2017 - July 2017 · 2 months

    Internship

  • Concierge / Assistant Manager

    Hotel Colina de San Antonio - Cali, Colombia

    Secretary / Executive Assistant
    December 2016 - June 2017 · 7 months

    Internship

Education

Languages

2 languages

  • Spanish

    Native or fluent

  • English

    Full professional

Skills

8 skills

  • Adapt easily
  • Alegre
  • Atencion al cliente
  • Integrity and honesty
  • Passion for details.
  • Perseverant
  • Relaciones interpersonales
  • Teamworker

Additional Information

1 information shared

Connections
Mihai Lițoiu
Account Manager at Bolt Business
Miguel Leon Reyes
Camarero at H10 Hotels
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
View 12 connections
Following
Marriott International Radisson Hotel Group
Radisson Hotel Group
Brussels, Belgium
The Madrid EDITION
Other members
View more
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