Luisa Roumeliotis

Luisa Roumeliotis

SALES & BOOKING MANAGER at ZAMBALA LUXURY RESIDENCE
Lives in Milan, Italy
over 6 months ago

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Experience

  • SALES & BOOKING MANAGER

    ZAMBALA LUXURY RESIDENCE - Milan, Italy

    Back Office
    April 2012 - Now

    Management in all pre-opening sales related matters. Responsible for new account acquisition strategies and maintaining contact with all business generators as travel agents, tour operators and corporate client accounts. Developing appropriate sales strategies in all market segments towards maximizing the property revenues. Examination of the market, identifying trends and monitoring main competitors. Responsibility of booking analysis and pricing strategy implementing an appropriate hotel inventory distribution strategy. Maintaining accurate rates and inventory allotments in the property PMS and Channel Manager in a timely manner to promote rate parity throughout all booking channels. Producing reports in order to compare financial results of actual operations against budget.

  • EVENTS & BANQUETING MANAGER

    LA PLAGE RESORT - Taormina, Italy

    Events
    May 2010 - November 2011

    Developing and executing the sales and marketing strategy. Attending customer site inspections and using sales techniques to maximize revenue. Up-selling and offering enhancements to create outstanding events. Solving problems and/or suggestion of alternatives to previous arrangements if necessary. Monitoring actual results and comparing against budget. Coordinating with all property departments and costumers to ensure consistent, high-level service throughout pre-event, event and post-event phases. Responsible for all event documentation as proposals, contracts and banquet events orders. Leading the event staff while assisting in the set up and service of the functions. Ensuring during the event all the requirements are met and being a point of contact both for the client and all property departments. Reviewing billing and payments with clients.

  • EVENTS & BANQUETING COORDINATOR

    ATAHOTELS - Turin, Italy

    Events
    January 2008 - May 2010

    Working closely with the Events & Banqueting Manager in the day-to-day operation by performing administrational and operational tasks. Coordinating with all property departments and costumers to ensure consistent, high-level service throughout pre-event, event and post-event phases. Responsible for all event documentation as proposals, contracts and banquet events orders. Leading the event staff while assisting in the set up and service of the functions. Ensuring during the event all the requirements are met and being a point of contact both for the client and all property departments. Reviewing billing and payments with clients.

Education

  • UNIVERSITA DEGLI STUDI DI CATANIA

    September 2002 - November 2006

Languages

  • English
    Native or fluent
    100%
  • Greek
    Native or fluent
    100%
  • Spanish
    Professional working
    60%
Connections
Flavia Balas
Leisure and Corporate Event Coordinator at Courtyard by Marriott Paris La Defense West - Colombes
Following
Booking.com
Amsterdam, Netherlands
METRO Cash & Carry
Düsseldorf, Germany
Other members
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