I would like to say about myself that I am a very ambitious, sportive and responsible person. I love spending my free time outdoors, reading books or listening to music. My favourite activities are playing basketball and dancing. I like working with people and I enjoy meeting their needs and expectations.
I have had many different jobs in many different fields of expertise. I believe this has helped me understand how different areas work. I have met and worked with a wide variety of people of different ages, genders, backgrounds and cultures and this for me has been wonderful as I have managed to understand how the differences in terms of cultures and behaviours can make the difference when it comes to succeeding in an important project. I have good communication skills, good capacity to work in a team and also an open mind. I am very passionate with everything I do, I have many good ideas and I am a quick learner of anything new! I am also a hopeless dreamer because I think that with lots of work, love and devotion we can make this world a better place!
5 years and 9 months
Under the guidance of the Assistant Director of Sales and the Director of Sales, develop and maintain an account base within the corporate & Leisure markets, generating revenue and new business opportunities for Food & Beverage/ Catering leads promoting all hotel restaurants & bars, potential F&B generating venues for private events as swimming pool deck and other areas.
The main purpose of my role is to anticipate and meet guests’ needs and requests, ensuring complete guest satisfaction as well as recognise all repeat and VIP guests. The main duties are: - Prepare next day's VIP arrival list, along with amenities requisition. - Check arrival list for the following day, allocate rooms for VIP guests and guests with special requests. - Carry out courtesy calls to VIPs and suites. - Assist guests with general inquiries about the hotel and its facilities, as well as daily events and functions. - Print and distribute guest remarks report. - Check the previous night's no shows and pull out amenities accordingly. - Prepare and distribute the daily guest feedback report and amenity list. - Prepare welcome letters for all VIP guests and special letters (i.e. Birthday, Honeymoon etc).
I am greeting and escorting guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests. Supply guests with directions and arrange transportation. Welcome and acknowledge all guests, anticipate and address guests' service needs and assist individuals with disabilities.
Make sure that the laboratory is in perfect condition Insert the personal information of students in the computer Make sure that the student presents his/her student id Ensure that students behave properly in the laboratory
Giving questionnaires Talking to the tourists that were having dinner in the restaurant Alla Buona in Rimini Collecting and managing the questionnaires
My responsibilities were: Lead groups of foreign students and ensure their safety and welfare; Accompany and support students in all of their activities and excursions; Provide leadership, support and mentoring to students; Ensure that all the students are comfortable and happy with their stay in Brighton and help to resolve problems. I was also giving tours to the students around Brighton and helping them find their way around the city. It was a wonderful experience and I can say that I would like to work there again in the future.
RAG (Raising and Giving) - Charitable organisation, I have been part of the RAG society since my first year at the Sussex University and I was in charge with organising the events and fundraising. I was working as part of a team and we all helped each other with all the activities and plans that we had to make. This year I have been the president of this society and I have organised a couple of successful charitable events, which raised large amounts of money for charity.
I worked as a marketing agent for Zenith in Brighton. Zenith has one of the most energy efficient products on the UK market being able to save up to 652 pounds on the energy bills of a property. Working for Zenith means working well in a team, being enthusiastic all the time and most important of all, being a happy and active person. Shortly after I started working with Zenith, they have already decided that I should be the team leader for the day. I enjoyed very much my work there and I believe that working in a team was the best part of it!
I was part of a team of cleaners and each of us had a cleaning rota. I have to mention that Green Mop is an Eco-friendly company and they won various prizes in many Eco-friendly competitions.
I had to keep the office organized, make sure the various appointments and meetings on the schedule are kept straight and manage the flow of visitors or employees who need to see the management staff. In addition I have been doing accounting tasks as well such as maintaining filing systems.
▪Welcome guests and make them feel comfortable while serving them ▪Learn menu items and be able to describe them appropriately to guests ▪Take beverage and food orders ▪Deliver beverages and food in a timely manner ▪Clear dirty dishes from table ▪Deliver guest’s bill and thank them for dining at the restaurant ▪Work with other servers and be a team player
▪Tourism Macroeconomics ▪Managerial Accounting and Reporting in Tourism ▪Time Series Analysis and Forecasting in Tourism ▪Mathematics for Social Sciences ▪Tourism Microeconomics ▪Tourism Management
MBA Hospitality Management • Operational Hospitality Management • Hospitality and Sales Management • Strategic Hospitality Management • Applied Business Law • Services Operating Management • Service Organisations Strategic Management • Brand Leadership and Experiential Management • Multichannel Distribution and Interactive Management • Strategic Financial Management • Consultancy Project – Create new product for AccorHotels
Subjects: Year 1 Core modules: Colonialism and After Geographies of Development and Inequality International Development: Ideas and Actors Year 2 Core modules: Culture, Race and Ethnicity Economic Perspectives on Development Gender and Development: Theory, Concepts and Issues Health, Poverty and Inequality Methods and Approaches in Human Geography Race, Ethnicity and Nationalism Year 3 Core modules: Development Tools and Skills Ethnographies of Aid Geography Thesis Rural Livelihoods in the Global South
Subjects covered: Mathematics, Grade B, English language, Grade A, English literature, Grade A, The Geography and The History of England, Grade A, Physics, Grade B, Chemistry, Grade A, Biology, Grad A, French language, Grade A, Economics, Grade A.
Native or fluent
Native or fluent
Native or fluent
Date of birth
February 11th 1993
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