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Serena Nairobi Hotel - Nairobi, KenyaHousekeepingMarch 2014 - July 2015 · 1 year and 6 months
Customer Service Agent
ISON BPO Kenya,Limited - Nairobi, KenyaCustomer ServiceDecember 2013 - February 2014 · 3 months
Serena Sweet Waters Tented Camp - Nairobi, KenyaManagement TraineeOctober 2012 - January 2013 · 4 months
Certificate in Housekeeping and Laundry
Kenya Polytechnic University College - Nairobi, KenyaJanuary 2011 - December 2011
The Housekeeping and Laundry Course is an intensive program designed to equip the students with the key fundamentals of managing Housekeeping and Laundry operations in the hospitality industry. Theoretical and skills training is combined to enable the trainees gain valuable insights into the norms, values and processes used in the hospitality industry which focuses on ensuring quality service delivery to its customers