Maaz Ahmed Mohammed

Maaz Ahmed Mohammed

Customer Service Representative at IGT Solutions Pvt Ltd
Lives in Dubai, United Arab Emirates

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About me

Overview:
2 years hands of experience in Avaition & Hospitality Customer service, Reservation, Coordinater, e-commerce, highly motivated and
result-oriented record, build client relationship and trust.

Experience

4 years

  • Customer Service Representative

    IGT Solutions Pvt Ltd - Chennai, India

    Reservations
    February 2018 - July 2019 · 1 year and 6 months

    *Maintaining a positive, empathetic and professional attitude toward Customers at all times *Responding promptly to customer inquiries. *Communicating with customers through various channels. *Acknowledging and resolving customer complaints. *Keeping records of customer interactions, transactions, comments and Complaints *Managing a team of junior customer service representatives.

  • Self Employed

    Amazon & E-bay Online Sales Chennai, India - Chennai, India

    Retail
    August 2015 - July 2019 · 4 years

    *Buying and selling of goods online via third-party sales venue at Amazon and eBay *Organized and photographed inventory for sale *Entertained email queries and maintained its records *Developed customer relationships with better service *Looking after outgoing and incoming shipments

Education

  • Diploma in Advanced Airline and Travel Management Program

    Institute Of Airlines And Travel Agencies Chennai, India - Chennai, India

    April 2018 - October 2018

  • Bachelor of Commerce in Corporate Secretaryship

    The New College Autonomous (Afflicted to Madras University) - Chennai, India

    March 2016 - April 2019

Languages

4 languages

  • Urdu

    Native or fluent

  • Tamil

    Native or fluent

  • Hindi

    Native or fluent

  • English

    Native or fluent

Personal information

Nationalities

  • Indian

Work Permits

  • United Arab Emirates

Date of birth

August 20th 1998

Skills

5 skills

  • Ecommerce
  • Ms-exel
  • Ms word
  • Powerpoint
  • Reservation

Additional Information

1 information shared

  • Cover letter

    Mohammed Maaz
    Dubai
    United Arab Emirates

    +971 527371599
    maazuae6@gmail.com


    To whom it may concern,

    Overview:
    2 years hands of experience in Customer service and e-commerce, highly motivated and
    result-oriented record, build client relationship and trust.

    Throughout my professional life, I have proved multiple times that I have what it takes to meet and surpass all requirements and function well independently or in team environments. My background includes 2 years of Customer Service at IGT Solution Pvt Ltd, Chennai India .The most important duties which I was responsible for were:

    · Maintaining a positive, empathetic and professional attitude toward Customers at all times

    · Responding promptly to customer inquiries.

    · Communicating with customers through various channels.

    · Acknowledging and resolving customer complaints.

    · Keeping records of customer interactions, transactions, comments and Complaints

    · Managing a team of assistant customer service representatives.


    To schedule a meeting, please call me at +971 527371599 or email maazuae6@gmail.com. I look forward to hearing back from you soon. Thank you for your time and consideration

    Sincerely,
    Mohammed Maaz

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