Madan Joshi

Madan Joshi

Front Desk Receptionist at Nika Island Resort & Spa
Lives in Malé, Maldives
over 6 months ago

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I am an experienced Front office professional with a demonstrated history of working in the hospitality industry. Skilled in guest satisfaction, Fidelio, Opera, Fusion Property management, Room allocation, Guest service recovery, Pre-arrival process, arrival and departure SOP’s. Strong operations professional graduated from Institute of hotel management. I am ready and determined to take up a new challenge. Thank you for your time and consideration. I look forward to meeting with you to discuss my application further.

Experience

  • Front Desk Receptionist

    Nika Island Resort & Spa - Malé, Maldives

    Front Office reception
    September 2017 - Now · 1 year and 4 months

  • Front Office Supervisor

    Fairmont - Jaipur, India

    Front Office reception
    November 2015 - June 2016 · 8 months

  • Front Office Supervisor

    Taj hotel - Agra, India

    Front Office reception
    October 2013 - August 2015 · 1 year and 11 months

  • Front Desk Agent

    Taj Hotel - Agra, India

    Front Office reception
    December 2011 - July 2013 · 1 year and 8 months

Education

  • Hotel Management

    Institute of Hospitality Management, India - Kufri, India

    May 2009 - April 2012

Languages

  • Hindi
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Italian
    Notions
    20%

Skills

  • cashier, guest recovery, complaint handling,
  • Front office, check In, check Out, Fidelio, Opera,
  • training schedule, up selling, preferences, Walk I
Connections
Bassem El-Ghandour
Assistant Reservations Manager at Hurawalhi Island Resort & Kudadoo Private Island
Narayan Singh
Commis 1 Chef at Vista beach retreat
Naresh Kaushik
Assistant HR & Training Manager at Sun Aqua Vilu Reef
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