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Involved, curious, creative and motivated. Significant capacity for adaptation and observation, sense of responsibility.
I am currently looking for new experiences and challenges to help me gain and develop skills.
Hotel Royal Savoy Lausanne - Lausanne, SwitzerlandF&B serviceJune 2018 - October 2018 · 5 months
Vatel Switzerland - Martigny, SwitzerlandF&B serviceJuly 2017 - May 2018 · 11 months
Practical weeks in Hotel Vatel ( Reception / Restaurant )
Hilton - Alger Centre, AlgeriaFront Office receptionJune 2015 - September 2015 · 4 months
-Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. -Answering screening and forwarding incoming phone calls -Maintains safe and clean reception area by complying with procedures, rules, and regulations. -Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. -Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key Process all check-outs including resolving any late and disputed charges.
Exclusives tours - Les Crêtes d'Hydra, Hydra, AlgeriaTourismFebruary 2015 - April 2015 · 3 months
-Selling holidays and insurance -Dealing with customer queries and complaints -Providing advice about visas or passports -Preparing promotional materials and displays.
Vatel Switzerland Hotel & Tourism Business School - Martigny, SwitzerlandSeptember 2018 - Now
Vatel Switzerland Hotel & Tourism Business School - Martigny, SwitzerlandOctober 2017 - August 2018
Associate Degree in Tourism
Grand Sud Formation - Toulouse, FranceOctober 2014 - June 2016
Lycée International Alexandre Dumas - Alger Centre, AlgeriaSeptember 2010 - June 2013
Specialty economics and social science
FrenchNative or fluent100%
RussianNative or fluent100%
- Basic operation of Opera
- Basic photoshop
- Fidelio Suite 8
- Microsoft pack office
- Multicultural Environment
- NUMERICAL ABILITY
- verbal communication skills
- Word, Excel