Maelle Payet

Maelle Payet

Assistant Executive Housekeeper Trainee at Hilton Garden Inn Bordeaux Centre
Lives in Bordeaux, France

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About me

Graduated with a Bachelor's Degree in Hospitality and Tourism Management I’m looking for a job in the Housekeeping Department in Europe. Thanks to my practicals and my internship, I have developed a good team spirit and have been able to adapt easily and efficiently to a new country and a new working environment.

Experience

1 year and 10 months

  • Assistant Executive Housekeeper Trainee

    Hilton Garden Inn Bordeaux Centre - Bordeaux, France

    Room Division Management
    December 2018 - May 2019 · 6 months

  • Housekeeping Floor Supervisor Trainee

    Bo Phut Resort And Spa - Ko Samui, Thailand

    Room Division Management
    May 2018 - September 2018 · 5 months

    The first experience as a housekeeping floor supervisor in a foreign country: in Thailand during 4-month. The main tasks were: -Supervise Housekeeping staff, providing open communication, training, and counseling, performance feedback in order to ensure productivity and efficiency. -Inspect the cleaning of guest rooms, public areas, turndown and heart of the house. -Respond to guest requests, ensuring guest satisfaction, and maintaining standards of service -Ensure Room Attendants are informed daily about priorities in their section - Report all work orders to the engineer.

  • Front Desk Receptionist Trainee

    Hotel Dolce Vita - Ajaccio, France

    Reception
    May 2017 - October 2017 · 6 months

    Followed by 1-month contract as employee. Main tasks : - Place, adjust or cancel all guest reservations -Answer to all internal and external inquiries by phone or e-mail -Process group and/or guest arrivals and departures -Balance cash and complete balance sheets, cash reports and related forms -Provide information on hotel facilities location and services -Handle wake-up calls -Assign rooms -Ensure an efficient reception experience for guests

  • Waitress

    LUX* Saint Gilles - Saint-Gilles, Reunion

    F&B service
    October 2015 - February 2016 · 5 months

    First experience in the hospitality industry in a 5-star hotel. It was in a buffet a restaurant for the night shift. Main tasks were to take orders for beverages, to serve beverages, to make recommendations upon request, to clean tables, to set up food stations, to set up breakfast areas to prepare for the next shift, to prepare tables for meals, including setting up items such as linens, silverware, and glassware, to fill salt, pepper, sugar, cream, condiment, and napkin containers.

Education

  • Bachelor

    Vatel Bordeaux (France) - Bordeaux, France

    September 2016 - July 2019

    During these 3 years, I learned many courses in relation to hospitality management. I was trained by theoretical and many practicals parts. Thanks to this, I have acquired many skills essential for working in the hospitality industry.

Languages

3 languages

  • French

    Native or fluent

  • English

    Professional working

  • German

    Professional working

Personal information

Nationalities

  • French

Date of birth

September 08th 1997

Driving License

Yes

Skills

6 skills

  • Betisoft
  • Excel
  • OnQ
  • Opera
  • Powerpoint
  • Word
Connections
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
Nilesh Kumar
housekeeper at Six Senses Zil Pasyon Seychelles
Kamal Kishor
Housekeeping sr. supervisor at Crown Beach Hotel 《 40 Rooms》
Following
Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel Dorchester Collection
Dorchester Collection
London, United Kingdom
Barrière
Barrière
Paris, France
Other members
Félix De la Rivière
Bordeaux, France
Lou Journade
Bordeaux, France
Laureen GERE
Paris, France
Pierre-Yann KAMA
Marseille, France
View more
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