Maged Gamal

Maged Gamal

Night Manager at The St. Regis Dubai Al Habtoor Polo Resort & Club
Lives in Dubai, United Arab Emirates
over 6 months ago

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Experience

  • Night Manager

    The St. Regis Dubai Al Habtoor Polo Resort & Club - Dubai, United Arab Emirates

    Front Office reception
    February 2017 - Now · 1 year and 10 months

     set a high example in regard to punctuality, appearance, courtesy, performance, attitude, leadership, guest relations, observance of the house rules, loyalty to Management and interdepartmental co-operation.  assist in maintaining and/or develop agreed standards consistently within the Front Office department.  assist in maintaining and/or develop agreed operating procedures involved in the Front Office and to ensure all Front Office employees adhere to the correct procedures as laid down in the operating manuals.  ensure a smooth and efficient running of the Hotel night operation, ensuring that all hotel guests and visitors receive and optimum level of service and care at all times.  prepare the Front Office Night audit reports and statistics and distribute to the different Hotel departments as required.  prepare the Night Manager’s statistical report, including the competitor Hotel room occupancy / revenue statistics.  supervise the Front Office night operation and staff.  supervise group arrivals and departures which take place during the shift.

  • Front Office Supervisor

    InterContinental - Cairo, Egypt

    Front Office reception
    April 2015 - February 2017 · 1 year and 11 months

  • Front Desk Agent

    Holiday Inn - Cairo, Egypt

    Front Office reception
    August 2011 - March 2014 · 2 years and 8 months

Languages

  • English
    Native or fluent
    100%
  • Arabic
    Native or fluent
    100%
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