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I am highly motivated and responsible individual and possess good interpersonal and innovative skills to succeed. I also have the ability to work under pressure and set high targets for myself and have good team working and leadership skills.
Guest Service Agent
AVANI Kalutara Resort - Kalutara, Sri LankaFront Office receptionDecember 2017 - Now · 12 months
Im working as a GSA In AVANI Kalutara Resort
Guest Service Agent
Cinnamon Bay Beruwala - Beruwala, Sri LankaFront Office receptionSeptember 2014 - April 2017 · 2 years and 8 months
Hotel Sumadai - Beruwala, Sri LankaFront Office receptionNovember 2009 - September 2014 · 4 years and 11 months
Certificate Caurse in Front Office Department
Sri Lanka Institute of Tourism & Hotel Management (SLITHM) - Kundasale, Sri LankaMay 2017 - December 2017
EnglishNative or fluent100%
- Customer and guest care.
- Handle complain guest
- Handling guest
- Handling guest complaint
- Love speaking to guests
- Strong guest care
I wish to seek a working position as a Receptionist in your well renown hotel in keeping with basic requirement. I followed a basic certificate course in receptionist at the Sri Lanka Institute of Tourism and Hotel Management, Koggala. Since I have studies various procedures and document both manually and technologically I have chosen your hotel to gain the valuable practical knowledge that your establishment can offer in this area of work. I have no doubt that this practical knowledge I would gain by working at your establishment will give me the experience that is required in my future professional career.
I have enclosed a copy of my curriculum vitae should you require more information please do not hesitate to contact me at the above address or through my mobile telephone at you convenience.
I would be happy to discuss any requires at an interview convenience at your request.