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About me
A courteous, polite and well-spoken individual who is highly efficient and has excellent organisational skills. Possessing a good team spirit, deadline orientated and having a passion for providing the highest standards of hospitality and service to guests. Helpful and approachable but also commercially minded and having the ability to promote hotel facilities and maximise revenues at all times. A quick learner who can absorb new ideas, communicate clearly and effectively and also find suitable solutions to meet the needs of guests / clients.
Keen to find a suitable position in finance to develop my skills and abilities to work for accounts department in future.
Experience
7 years and 11 months
-
Credit Controller
Hilton London Metropole - London, United Kingdom
Finance & AccountingAugust 2017 - Now · 6 years and 8 months -
Admin supervisor
Hilton London Metropole - London, United Kingdom
ManagementDecember 2016 - August 2017 · 9 months -
Front Desk Assistant
Hilton London Metropole - London, United Kingdom
ReceptionMay 2016 - December 2016 · 8 months
Education
-
BA in Strategic Tourism Management (2:1),
University of Gloucestershire - Cheltenham, United Kingdom
March 2011 - April 2012 -
HND in Travel and Tourism Management
Icon College of Technology and Management - London, United Kingdom
February 2009 - February 2011
Languages
3 languages
-
Bengali
Native or fluent
-
English
Full professional
-
Hindi
Professional working
Personal information
Nationalities
-
British
Skills
8 skills
- *charge back
- * conducing Credit checks
- * Cross charge
- Customer-service
- * Dealing with debit notes
- * Dealing with queries regarding CC payments, BACS
- Invoicing
- *Resolving disputes CC , BACS
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