Majd Al Hussein

Majd Al Hussein

Guest Service Team Leader at Rotana Hotel Management Corporation PJSC
Lives in United Arab Emirates
over 6 months ago

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About me

My background includes overseeing front desk operations, staff, and processes to drive business and guest service success within established, highly regarded hotels. From training and coaching employees and managing budgets to evaluating staff performances and maintaining hotel brand standards, I excel at supervising teams, propelling revenue enhancement, and stimulating maximum levels of guest service and satisfaction. With these talents, coupled with my excellent communication and problem-solving abilities, I am confident that I can make a significant and positive impact on your hotel.

Experience

4 years and 3 months

  • Guest Service Team Leader

    Rotana Hotel Management Corporation PJSC - United Arab Emirates

    Front Office reception
    April 2018 - Now · 11 months

  • Front Desk Agent (Acting as Team Leader)

    Rotana Hotel Management Corporation PJSC - Jordan

    Front Office reception
    September 2016 - April 2018 · 1 year and 8 months

  • Front Office Clerk

    Starwood Hotels and Resorts Worldwide - Jordan

    Front Office reception
    March 2016 - September 2016 · 7 months

  • Front Office Clerk

    Grand Hyatt Amman - Jordan

    Front Office reception
    December 2014 - March 2016 · 1 year and 4 months

Education

  • Diploma

    Al Quds college - Jordan

    June 2012 - July 2014

    English Literature

Languages

2 languages

  • Arabic

    Native or fluent

  • English

    Full professional

Skills

4 skills

  • Inteligent
  • Smart approach
  • Smart worker
  • Work under Pressure
Connections
Michael Megahed
Front Office Shift Leader acting as Night Manager at Movenpick Bur Dubai
Abazar Hag Elsheikh
Assistant Director of Front Office at Grand Millennium Al Wahda Hotel, Abu Dhabi
Shenoda Ibrahim
Front Office Supervisor at HMH
View 4 connections
Following
BULGARI Resort & Residences Dubai
Dubai, United Arab Emirates
Jumeirah Group
Dubai, United Arab Emirates
Marjan Island Resort & Spa Managed By AccorHotels
Ras Al-Khaimah, United Arab Emirates
Other members
Dejan Krstev
United Arab Emirates
GIO TOM
Dubai, United Arab Emirates
Sarath Sivadasan
Al Ain, United Arab Emirates
Nuwan De silva
Dubai, United Arab Emirates
Haniya Khan
Dubai, United Arab Emirates
View 93100 members