Malak Mohran

Malak Mohran

Bar supervisor at savoy hotel
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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Responsible for the daily operation of the lobby bar, Focused on the Guests Satisfaction, Maintaining Service Grooming Standard, Daily Training, Holding Daily Staff Restaurant Briefing Each Meal Period, Handling Staff Working Schedule, Staff Distributions, Restaurant Requisitions, Daily Sales Report, Maintenance Report, Breakage Report,
Service Tools and Equipment’s, Handling Guest Complaints, Lost and Found Procedures, Opening and Closing Shift, Restaurant Check List, Supervising Restaurant operation, Communicating With The kitchen and Steward Team, Providing an Excellent Service to Every Guest and make them feel most welcoming, Anticipate Guest Needs, Increasing Restaurant Revenue by Using up selling technique.

Experience

  • bartender

    torotoro - Abu Dhabi, United Arab Emirates

    F&B service
    October 2017 - Now · 1 year and 2 months

  • Bar supervisor

    savoy hotel - Egypt

    F&B service
    August 2009 - Now · 9 years and 4 months

Languages

  • Arabic
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Russian
    Limited working
    40%
  • Italian
    Limited working
    40%
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