Malak Mohran

Malak Mohran

bartender at Jumeirah Emirates Towers - Jumeirah Group
Lives in Abu Dhabi, United Arab Emirates

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About me

Responsible for the daily operation of the lobby bar, Focused on the Guests Satisfaction, Maintaining Service Grooming Standard, Daily Training, Holding Daily Staff Restaurant Briefing Each Meal Period, Handling Staff Working Schedule, Staff Distributions, Restaurant Requisitions, Daily Sales Report, Maintenance Report, Breakage Report,
Service Tools and Equipment’s, Handling Guest Complaints, Lost and Found Procedures, Opening and Closing Shift, Restaurant Check List, Supervising Restaurant operation, Communicating With The kitchen and Steward Team, Providing an Excellent Service to Every Guest and make them feel most welcoming, Anticipate Guest Needs, Increasing Restaurant Revenue by Using up selling technique.

Experience

9 years and 11 months

  • bartender

    Jumeirah Emirates Towers - Jumeirah Group - Abu Dhabi, United Arab Emirates

    F&B service
    April 2019 - Now · 9 months

  • bartender

    IHG - InterContinental Hotels Group - Dubai, United Arab Emirates

    F&B service
    October 2018 - April 2019 · 7 months

  • bartender

    torotoro - Abu Dhabi, United Arab Emirates

    F&B service
    October 2017 - September 2018 · 1 year

  • Bar supervisor

    savoy hotel - Egypt

    F&B service
    August 2009 - March 2017 · 7 years and 8 months

Languages

4 languages

  • Arabic

    Native or fluent

  • English

    Native or fluent

  • Russian

    Limited working

  • Italian

    Limited working

Personal information

Nationalities

  • Egyptian

Work Permits

  • United Arab Emirates

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