Mandeep Chauhan

Mandeep Chauhan

Revenue & E-Distribution Manager at Sahara beach resort and spa 5*
Lives in Sharjah, United Arab Emirates

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About me

Experienced in Revenue Management with a demonstrated history of working in the hospitality industry. Skilled in Hospitality Industry, Yield Management, Property Management Systems, Hotel Booking. Strong operations professional with a Bachelor’s Degree focused in Hospitality and catering management from Kc Institute of Hotel Management.

Experience

4 years and 4 months

  • Revenue & E-Distribution Manager

    Sahara beach resort and spa 5* - Sharjah, United Arab Emirates

    Administration & General
    July 2018 - May 2019 · 11 months

    • Developing pricing strategies, including building rates for rooms and packages and determining discounts and specialty rates • Forecasting pricing and revenue based on demand and market trends • Creating promotional plans to increase revenue • Understanding inventory management processes • Generating revenue reports, weekly, monthly & quarterly • Managing and implementing OTA strategies (B2C) (B2B) • Responsible for travel agencies Winter/Summer contracted rates • Having meetings with both B2C & B2B Companies for business growth & relationships. • Responsible for managing online channels & B2B promotional packages • Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation. • Fully responsible for all aspects of all departments. • Support and work with all Head of Departments in all aspects of running the hotel. • Conduct regular operations team meeting with the entire HOD daily / weekly to discuss routine operational matters, sales targets, Guest feedback / Online reviews and action taken for service recovery and also any staff issues. • Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc). • Inspecting all departments for SOP implementation. • Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business.

  • Revenue & E-Commerce Manager

    Aryana hotel - Sharjah, United Arab Emirates

    Revenue Management
    June 2017 - August 2018 · 1 year and 3 months

  • Assistant Manager - Revenue & Reservations

    Aryana Hotel - Sharjah, United Arab Emirates

    Revenue Management
    May 2016 - May 2017 · 1 year and 1 month

    · Taking reservations by telephone, emails, and fax. · Creating and modifying room reservations in PMS property management system. · Determining room rates based on the selling tactics of the hotel. · Handling daily correspondence, replying to inquiries and making reservation as needed. · Maximizing hotel revenue by controlling room inventory, group blocking and packages. · Monitoring the house position, room reservations and room blockings. · Monitoring hotel competitors, online websites and updating rates manually on extranets. And discuss with director of sales and marketing for 3 months forecast. Booking.com, Expedia.com, Agoda.com, Revato (Hotels combined), HRS Bookings HotelsTravel.com (Make my trip), Laterooms.com, Hotelbeds.com, EET Global (Mahfouz tourism), Asiatravels.com, Gulliver Travels, Lots of hotels, · Making competitors report and submit to Director of Sales and Marketing. · Inspecting vacant rooms every day. · Open and close the availability as and when required of hotel in all the

  • Reservations & Sales Executive

    Aryana hotel - Sharjah, United Arab Emirates

    Reservations
    March 2015 - April 2016 · 1 year and 3 months

    · Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness. · Investigates complaints regarding housekeeping service and equipment, and takes corrective action. · Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. · Coordinates work activities among departments. · Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. · Inventories stock to ensure adequate supplies. · Evaluates records to forecast department personnel requirements. · Prepares reports concerning room occupancy, payroll, and department expenses. · Selects and purchases new furnishings. · Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management. · Attends staff meetings to discuss about guest complaints and how to rectify. · Issues supplies and equipment to workers. ·

Education

  • Bachelors in hotel management & catering technology

    Punjab Technical University - Hospitality and Tourism Management

    June 2008 - June 2012

    · Front Office Sales & Marketing · Housekeeping Communication · Food & beverage Service Accounts · Food & beverage Production Engineering · Personal hygiene and Sanitation Computer

Languages

3 languages

  • English

    Native or fluent

  • Hindi

    Native or fluent

  • Panjabi

    Native or fluent

Personal information

Nationalities

  • Indian

Date of birth

October 15th 1990

Skills

5 skills

  • Front Office
  • Housekeeping Operation
  • Revenue Analysis
  • Room co
  • Sales Management
Connections
Rocío De Barnola García
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Bashar Kamala
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