Manisha Chakraborty

Manisha Chakraborty

Sales Coordinator at V Curio Collection by Hilton
Lives in Dubai, United Arab Emirates
over 6 months ago

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Total experience in Sales & Marketing 4.5yrs and 2yrs experience in UAE

Experience

  • Sales Coordinator

    V Curio Collection by Hilton - Dubai, United Arab Emirates

    Sales & Marketing
    November 2018 - Now · 1 month

    Preparing daily pick up numbers in Opera and navigating inquiry calls to Sales Managers depending on market assignment. Maintaining current and prospective client database. Preparing proposals and agreements. Maintaining a healthy relationship and promoting the facilities of the Hotel to new and existing customers through a proactive approach. Preparing and sending out sales kits, brochures and client packages as per request. Coordinating and responding to all requests of Hotel sites for prospective business. Attending network and promotional events to develop and maintain contact with existing and potential clients. Assisting sales managers, DOS and Cluster DOSM in setting up all site visits and accompanying them in meetings with clients for future programs. Preparing reports as needed for Sales Managers, DOS & Cluster DOSM. Work cohesively and effectively in team environment.

  • Sales Coordinator

    Steigenberger Hotel Business Bay Dubai - Dubai, United Arab Emirates

    Sales & Marketing
    November 2015 - March 2017 · 1 year and 5 months

    Coordinate sales & marketing team by managing schedules, filing reports and maintaining business calendars for the team. Analyze and generate monthly performance reports to DOSM & ADOSM. Monitor local opportunities and tracking leads and proposals in Indian & European Markets. Focus and Handle exclusive accounts such as Embassies and Consulates and Indian Business Council & Professional, Dubai for meetings & events. Answer calls for Sales and Marketing, logged messages and/or transferred calls to the appropriate person in an efficient manner. Participated in the new product development process to provide insight from the S&M standpoint into product design and pricing. Travels to meet clients and attend conferences, trade shows, industry events, and seminars. Assists in interviewing, hiring, orientation, and training of new sales and marketing department staff. Conduct market research and analysis to evaluate trends, brand awareness and competition ventures. Collaborate with managers in preparing budgets and monitoring expenses. Presents regular updates and information to other department heads and executives. Mentored, provided guidance and leadership to S & M Intern. Prepare sales-related documents throughout the sales process – proposals, contracts. Initiate protocols for retention of current accounts - researched guest stays in specific months for previous years then prospected to book future repeat business. Responsible for show around and assisting in FAM trip. Consistent engagement with the Lanyon and Hotel Planner. Handle Corporate & Consortia RFP to bring new clients to contract as well as renewing existing contracts and rate loading administration. Record sales and order information and sending copies to the sales office or entering figures into a computer system and updating weekly. Attending team meeting and sharing best practice with team members. Contributes to team effort by accomplishing related results as needed.

  • Secretary

    Trans Tech Turnkey Pvt. Ltd. - Pune, India

    Administration & General
    August 2011 - August 2013 · 2 years and 1 month

    Maintains department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, and travel. Completing requests by greeting customers, in person or on the telephone; answering or referring inquiries. Maintains customer confidence and protects operations by keeping information confidential. Organizing work by reading and routing correspondence; collecting information; initiating telecommunications. Preparing reports by collecting information. Securing information by completing database backups. Creating historical records by scanning documents. Maintaining vendor files other facilitating job related to the administration of office. Contributes to team effort by accomplishing related results as needed.

  • Cabin Crew

    Kingfisher Airlines - Kolkata, India

    Customer Service
    May 2006 - June 2007 · 1 year and 2 months

    Welcoming passengers as they board the plane and helping them find their seats. Demonstrating to the safety procedures to follow in an emergency situation. Responsible for the safety and comfort of passengers. Doing routine safety checks before take-off. Dealing with difficult passengers & situations politely but firmly. Contributing to a customer’s in-flight experience. At the end of a journey completing a flight report recording any incidents. Promoting the sale of duty-free products.

Education

  • Masters in business administration

    Sri Sharada Institute of Indian Management & Research - Delhi, India

    August 2013 - July 2015

  • Bachelor in business administration

    Alagappa University - Bhubaneswar, India

    May 2009 - July 2011

Languages

  • English
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • Bengali
    Native or fluent
    100%
  • Spanish
    Limited working
    40%

Skills

  • Administration skill
  • Admin Support
  • Brand Marketing
  • Client Relation
  • Customer sevice
  • Hotel Marketing
  • Marketing
  • Sales
  • Social Media
  • Time managment
Connections
Marco Masserini, CRME
Director of Revenue Management at Steigenberger Hotel Business Bay Dubai
Lashith Nipuna
waiter at Steigenberger Hotel Business Bay Dubai
Mani Singuluri
Sous Chef at Angel Cafe Australia
View 18 connections
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