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Good Interpersonal Skills combine with the ability to communicate effectively with people at all levels to facilitate the development of excellent working relationship with colleagues for en excellent successful team.Greeting guests, unloading their luggage and carrying the same to the guest room and placing them properly.Maintaining cleanliness and overall appearance of the guest rooms .Sweeping and vacuuming floors and arranging carpets
Decorating rooms on special occasions like festivals etc
Brushing, vacuuming, dusting and polishing furniture
Replenishing guest amenities and supplies .Good organizational skills
Excellent verbal and written communication skills
Ability to work independently as well as in a team with equal efficiency
Sound physical as well as mental state and ability to perform tasks demanding physical strength.
Trining Housekeeping Supervisor
Bulgari Hotels & Resorts - Dubai, United Arab EmiratesOtherMay 2018 - Now · 8 months
Assists in Inspecting Guest rooms and Public areas to ensure high quality standards. Assists to Run Sold rooms, Verify room status, determine discrepant rooms, prioritizes room cleaning and update status of departing guests. Relieves and Acts as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office and Laundry in the absence of HK coordinator. Develop and suggests positive working relationship with others. Performs rotation cleaning duties such as; steam clean carpets, Spring cleaning, super cleaning, etc Ensures security of guest rooms and privacy. Responsible for replenishment of guest amenities and complimentary items. Vacuums and racks the carpets. Cleans the bathroom, closet, furniture’s and makes up bed. In charge in leading the turndown team service. Checks and secure the rooms. Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering. Report missing hotel/resort property and damages to room to manager/supervisor. Check that all appliances are present in the room and in working order (e.g., hair dryer, television and remote, DVD player, microwave). Limit access to guest rooms while cleaning by following departmental procedures.
Guest Service Associated
PRE- OPENING BVLGARI HOTEL & RESORTS DUBAI - Dubai, United Arab EmiratesHousekeepingOctober 2017 - Now · 1 year and 3 months
Pre - Opening Room Attendant
Bulgari Hotels & Resorts - Dubai, United Arab EmiratesOtherOctober 2017 - Now · 1 year and 3 months
Pre opening BVLGARI RESORT & RESIDENCES DUBAI follow time in and out policy in coming to work. change uniform & collect sing out keys and assignment. proceed to work area. check that all areas are in proper order follow up any maintenance issue , missing amenity supplies, make sure vacuum machine in good condition, trollies are arranged are ready to use . check roon assignment and identify DND room and inform to HK coordinator. corridors are clean. Follow standard before entering any room. knock 3 times identifying self/ department 3×10 seconds interval. open curtain , put back all furniture. room balcony is part of room to be cleaned. check minibar, post and request for replacement. change linens and replenish amenities used. remove garbage, update time . Bring down any lost & found to HK office. update room status, check needed corridor cleaning. Bring down summit report to H K office singed by respective supervisor. bring down lost & found with complete information according to lost & found receipt. Welcome and acknowledge all guests according to company standards , anticipate and address guests' Service needs; Assist individuals with disabilities; thanks guests. support to team to reach common goals . Move , Carry, lift & place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. perform other reasonable job duties as requested by supervisor. Sefery and security policies and procedures Guest relations communication Working with others Quality Assurance Physical task Housekeeping protocol Guest rooms , Villas , and suites
Pre-Opening Room Attendant
Grand Millennium Kurdistan - IraqOtherSeptember 2013 - June 2015 · 1 year and 10 months
B com - Patna, IndiaMarch 2010 - January 2013
- Microsoft Office