Mann Kaur Bahra

Mann Kaur Bahra

Administration Assistant at Victim Support
Lives in London, United Kingdom
over 6 months ago

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A sociable, well-presented and outgoing individual with a passion for delivering first class customer service. Previous experience in various industries focused on customer service has instilled a further desire to deliver the best service possible. Attention to detail coupled with fresh new ideas has inspired positive key relationships with managers, colleagues and above all customers.

Experience

  • Administration Assistant

    Victim Support - London, United Kingdom

    Administration & General
    March 2016 - December 2017 · 1 year and 11 months

    Dealing with clients’ requests and queries, providing quality customer service and care, preparing and filing documents, typing letters and emails, uploading documents on the system, inputting data on the system database, creating a database for team numbers and uploading it onto the system (targets achieved, individual goals accomplished, team goals accomplished).

  • Sales Assistant

    The Disney Store - London, United Kingdom

    Retail
    November 2014 - January 2015 · 3 months

    Serving and assisting customers with enquiries Cashiering Providing quality customer service and care Ensuring shop floor is tidy, replenished and stock is displayed

  • Sales Assistant

    Foot Asylum - London, United Kingdom

    Retail
    September 2013 - October 2014 · 1 year and 2 months

    Serving and assisting customers with enquiries Cashiering Providing quality customer service and care Ensuring shop floor is tidy, replenished and stock is displayed Cash up- end of day Supervising staff Orders- in store/online

  • Receptionist

    London College of Computing & Management Sciences - London, United Kingdom

    Front Office reception
    August 2013 - October 2013 · 3 months

    Meeting and greeting international students, dealing with enquiries and providing college service information over the phone and face to face, maintaining the reception area at all times, adhering to Health and Safety Regulations. Typing letters, filing documentation, faxing and photocopying documents, keeping a log of telephone calls on a daily basis.

  • Receptionist

    Connexions (YEGS) - London, United Kingdom

    Front Office reception
    July 2012 - July 2013 · 1 year and 1 month

    Meeting and greeting service users, ensuring visitors signed in and out of the building, dealing with enquiries and providing service information over the phone and face to face, booking service user appointments with advisers, maintaining the reception and waiting areas, adhering to Health and Safety Regulations. Registering service users by inputting their information on the database, maintaining the office filing system, assisting all advisers with their own administrative work.

  • Receptionist

    SIS Motors - London, United Kingdom

    Front Office reception
    April 2011 - June 2011 · 3 months

    Meeting and greeting clientele, booking appointments by telephone, dealing with enquiries, providing service information, maintaining the reception area at all times. Registering service users by inputting their information on the database, maintaining the office filing system.

Education

  • Coventry University London

    October 2016 - June 2017

  • University of Greenwich - London, United Kingdom

    September 2014 - May 2016

  • TBG Learning

    September 2011 - February 2012

  • Barking and Dagenham College - London, United Kingdom

    September 2009 - June 2011

  • Sarah Bonnell School

    September 2005 - May 2009

Languages

  • English
    Native or fluent
    100%
  • Hindi
    Professional working
    60%

Skills

  • Administration
  • Approachable
  • Driven
  • First Aid
  • Focused
  • Friendly
  • Motivated
  • Punctual and Efficient
  • Reliable, Loyal, Honest
  • Trustworthy
Following
International Trainee Network - ITN
Los Angeles, CA, United States
Iberostar Group
Palma, Spain
HRC International
Maastricht, Netherlands
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