Mara Musladin

Mara Musladin

Account Manager at Nautal
Lives in Barcelona, Spain

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About me

I am easy going, friendly, communicative person, custommer oriented, and passionate about anything I do. I like new challenges and see them as an opportunity for professional and personal development. I am a graduate student at Ostelea in Barcelona looking for a internship/trainership or a part-time job in hospitality.

Experience

4 years

  • Account Manager

    Nautal - Barcelona, Spain

    Management
    April 2019 - Now · 10 months

    Internship position.

  • Community Support Representative

    Uber - Kraków, Poland

    Customer Service
    September 2017 - August 2018 · 1 year

    Additional role: Social Operations Specialist

  • Front desk & Concierge

    Culture Club Revelin - Dubrovnik, Croatia

    Front Office concierge
    January 2017 - August 2017 · 8 months

  • Guest Relations Agent

    Importanne Hotels & Resort - Dubrovnik, Croatia

    Front Office concierge
    June 2015 - November 2016 · 1 year and 6 months

  • Student internship

    Valamar Riviera - Dubrovnik, Croatia

    Administration & General
    April 2016 - May 2016 · 2 months

    - Two months internship in Valamar Argosy 4* Hotel

Education

  • MBA

    Ostelea - School of Tourism and Hospitality - Barcelona, Spain

    October 2018 - June 2019

  • Bachelor's degree

    University of Economics - Prague, Czechia

    February 2015 - June 2015

    CEEPUS student during 2014/2015 Spring Semester

  • Bachelor's degree

    University of Rijeka - Opatija, Croatia

    October 2012 - July 2016

    Faculty of Tourism and Hospitality Management

Languages

3 languages

  • English

    Native or fluent

  • Croatian

    Native or fluent

  • Spanish

    Notions

Personal information

Nationalities

  • Croatian

Work Permits

  • Croatia

  • Spain

  • European Union

Date of birth

January 12th 1994

Driving License

Yes

Skills

13 skills

  • Communication skills
  • Computer Profficency
  • Cooperative and friendly
  • English
  • Excellent listener
  • Flexeble
  • Good team worker
  • Great customer service
  • Ms office skills
  • Opera
  • Strong guest care
  • Structured and Organized
  • Warm and friendly
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