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Headwaiter with over five years of experience in food and beverages area. I am good at providing an excellent guest service and team management. I am a specialist in wine and beverage field. My strong dedication to deliver perfect service and ability to train other people will be a great asset to your restaurant.
Demi Chef De Rang
BORD'EAU* - Amsterdam, NetherlandsOtherSeptember 2017 - Now · 1 year and 5 months
Demi Chef De Rang
Restaurant Bord'Eau** - Amsterdam, NetherlandsF&B serviceSeptember 2017 - Now · 1 year and 5 months
Freelancer/Own Business - PolandOtherJanuary 2007 - Now · 12 years and 1 month
• Keeps up-to-date with the latest music trends and producers. • Knowledge of DJ gear, and also PA-Light technology. • Cooperate with Clubs, Hotels, restaurants, bars, lounges, PA-lightning companies, private investors all over the country. • Organising own events and parties. • Self-management and marketing.
Ilonn Hotel - Poznań, PolandF&B serviceDecember 2015 - December 2016 · 1 year and 1 month
・Supervising and participating in kitchen and dining area cleaning activities ・Training workers in food preparation, and in service, sanitation, and safety procedures ・Assigning duties, responsibilities, and work stations to employees in accordance with work requirements ・Observing and evaluating workers and work procedures to ensure quality standards and service, and completing disciplinary write-ups ・Inspecting supplies, equipment, and work areas to ensure efficient service and conformance to standards ・Controling inventories of equipment, smallware, and liquor, and report shortages to designated personnel ・Developing equipment maintenance schedules and arranging for repairs ・Performing various financial activities, such as cash handling, deposit preparation, and payroll ・Compiling and balancing cash receipts at the end of the day or shift ・Greeting and seating guests, and presenting menus and wine lists. ・Scheduling parties and taking reservations. ・Possessing in-depth knowledge and have a great understand
Ilonn Hotel - Poznań, PolandF&B serviceJuly 2014 - December 2015 · 1 year and 6 months
・Providing excellent customer services that promote satisfaction ・Greeting customers and present menu ・Making recommendations or share additional information upon request ・Taking and serving food/drinks orders and up-sell any additional products ・Arranging table settings and maintaining tables clean and tidy ・Checking products for quality and correcting any problems that keep them from enjoying their meal/drink ・Delivering checks and collecting payments ・Cooperating with all serving and kitchen staff ・Following all relevant health department rules/regulations and all customer service guidelines
Banquet and Conference Assistant
City Park Hotel&Residence; - Poznań, PolandF&B serviceFebruary 2012 - July 2014 · 2 years and 6 months
・Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned. ・Implementing the service standards and operating procedures in the banquet and Catering service. ・Providing excellent customer service and ensuring customer needs are met. ・Providing unique and creative ideas to enhance meetings & group experience ・Overseeing catered functions, in house and off site ・Guiding the Banquet servers in set up of tables and place settings ・Being familiar with all current and upcoming event details ・Co-ordinating with the Kitchen and housekeeping department ・Able to work under pressure and also work in long or break shifts. ・Assisting the Banquet Manager with scheduling, training and performance management ・Assisting and support the Conference Services Manager to provide excellent guest service ・Organising Transportation of food and equipment to offsite catering events. ・Ensuring sufficient operating guest supplies, beverage su
Wyższa Szkoła Zarządzania i Bankowości w Poznaniu (Collage of Management and Banking) - Poznań, PolandSeptember 2012 - December 2016
PolishNative or fluent100%