Marco Mendez

Events Operations Manager at The Montcalm Luxury Hotels
Lives in London, United Kingdom
over 6 months ago

Join Hosco and view Marco's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

Experience

  • Events Operations Manager

    The Montcalm Luxury Hotels - London, United Kingdom

    Catering
    August 2016 - Now · 2 years and 4 months

    • Reporting directly to General Manager and House Manager; • Running high-end events for up to 400 guests (gala dinners, award ceremonies, fashion shows, wedding ceremonies and receptions, food and beverage tastings, Bar Mitzvahs, sports events, auctions, product launches, business meetings, conferences, summits); • Running external events (dry hire); • Monitoring Health & Safety matters; • Planning, arranging and managing up to 50 staff members (mostly agency staff); • Liaising with Sales to achieve the maximum profitability and service quality; • Attending briefings prior each event (going over event specifications); • Working directly with clients to ensure that meeting specifications are met; • Working with Chefs to ensure all arrangements and dietaries are dealt with; • Dealing with customer complaints, if any occur; • Sending debrief reports to House Manager and General Manager; • Overseeing all event operations at the hotel’s Ballroom (room set-up, food & beverage inventory, serving timings, staffing, dietary requirements, bar set-up); • Goods handling (AV, lighting, awards, floor-plans, place cards, decorations, flowers, cakes etc.); • Setting up Micros per each event (prices, menu offerings names); • Engineering beverage prices to maximise the profitability of each meeting; • Creating menus (dinner, bar) and planning the food presentation (buffet, sit-down dinners); • In charge of Meet & Greet; • Controlling labour costs (P&L), weekly payroll input; • Helping in preparation of forecasts and BEOs; • Control and completion of Ballroom stock-taking based on purchasing procedures; • Maintaining records for inventory, labour cost, food and beverage costs; • Dealing with suppliers – negotiating prices, booking event staff, ordering linen, event stationary, beverages, furniture, cutlery, crockery etc.; • Controlling department’s crockery, cutlery, glassware, linen and equipment; • Participation towards overall Hotel Maintenance and cleanliness.

Languages

  • English
    Full professional
    80%
Following
METRO Cash & Carry
Düsseldorf, Germany
25hours Hotel Company
Hamburg, Germany
Other members
Giuseppe Lombardo
London, United Kingdom
Sally Agyepong
Sutton, United Kingdom
Enrico Di Pasquale
London, United Kingdom
Marta Corrêa Cardoso
London, United Kingdom
Lionel Paez
London, United Kingdom
View 327803 members