Marcos Samir

Marcos Samir

Resident Relations Agent at Marriott
Lives in Dubai, United Arab Emirates

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About me

Top Upselling Contribution
Guest Experience Champion of the Month
Handling Night Shift Responsibilities efficiently
Night Reports and Night Run Procedures
Guest Problem Handling
High Level of Professional Communication
Maintain a high level of hospitality Standards
Able to work with others

Experience

4 years and 1 month

  • Resident Relations Agent

    Marriott - Dubai, United Arab Emirates

    Front Office reception
    January 2017 - Now · 3 years

  • Instant Service Agent

    Ihg - Cairo, Egypt

    Front Office reception
    December 2014 - December 2015 · 1 year and 1 month

Education

  • Bachelor

    Faculty of tourism and hotels studies - Cairo, Egypt

    September 2009 - May 2014

    Graduated from Faculty of Tourism and hotels studies with a bachelor degree in Hotels Management

Languages

3 languages

  • Arabic

    Native or fluent

  • English

    Native or fluent

  • French

    Limited working

Personal information

Nationalities

  • Egyptian

Skills

6 skills

  • Excel
  • Guestware
  • Gxp
  • Opera
  • qems
  • Word

Additional Information

1 information shared

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