Margaux Verdenet

Margaux Verdenet

Digital & Marketing Assistant at Renaissance Paris Vendome
Lives in Paris, France

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About me

Looking for a new challenge, I am motivated, friendly, and always willing to learn and find opportunities for improvement.

Experience

4 years and 7 months

  • Digital & Marketing Assistant

    Renaissance Paris Vendome - Paris, France

    Marketing
    July 2022 - Now · 1 year and 9 months

  • COMMUNICATION & MARKETING COORDINATOR

    Kimpton - Paris, France

    Marketing
    July 2021 - January 2022 · 7 months

    Creation of content in French and English for the hotel's internal and external communication. Monitoring press coverage and social networks, reporting Supervision of photoshoots. Helping to manage press requests (preparing and sending information.)

  • GUEST RELATIONS / DUTY MANAGER

    InterContinental Carlton - Cannes, France

    Guest Relations
    May 2020 - September 2020 · 5 months

    Handling complaints and conflicts in negotiations. Welcoming VIP guests. Anticipating their needs. Providing a high quality service, being a constant reference for guests.

  • GUEST EXPERIENCE MANAGER ASSISTANT

    Sofitel Arc de - Paris, France

    Guest Relations
    October 2019 - March 2020 · 6 months

    Analyse and respond to guests'feedback. Auditing employees to verify compliance with standards Participating in the implementation of training courses. Creating personalised gestures for customers.

  • RESERVATION AGENT

    Concorde Montparnasse - Paris, France

    Reservations
    July 2018 - September 2018 · 3 months

    Respond to guests'enquiries via email and telephone. Propose an offer corresponding to the customers' needs. Upsells.

  • GUEST RELATIONS

    Ikos Dassia - Corfu, Greece

    Guest Relations
    May 2018 - July 2018 · 3 months

    Welcome and check-in of VIP clients. Providing high quality service in all circumstances. Organising wedding anniversaries and birthdays. Ensuring that guests leave with a smile.

  • FRONT DESK

    Marriott Opera - Paris, France

    Reception
    October 2017 - March 2018 · 6 months

    Check-in, check-out. Making sure all reservations to come are correct. Upsells. Listening to customers and offering a personal service.

  • DELIGHTED TO SERVE AGENT

    Renaissance Paris Arc de - Paris, France

    Reservations
    April 2017 - August 2017 · 5 months

    Telephone operator. Making personalised gifts for customers. Emails. Upsells.

Education

  • MBA in luxury brands & hospitality management; AD Excellence et EAF - Etiquette à la Française

    CMH, Paris

    September 2019 - June 2021

  • European Bachelor in tourism and management

    CMH, Paris

    September 2016 - June 2019

  • Literary Baccalaureate

    Jean de la Fontaine high school, Paris

    September 2010 - June 2016

Languages

4 languages

  • French

    Native or fluent

  • English

    Native or fluent

  • Spanish

    Professional working

  • Vietnamese

    Notions

Personal information

Nationalities

  • French

Date of birth

October 03rd 1998

Skills

9 skills

  • Always eager to learn
  • Empathy
  • English language
  • French language
  • Good communication
  • I am a quick learner,
  • Love speaking to guests
  • Positive attitude
  • Positive Thinking
Connections
Charlotte Sillard-Bellec
Responsable de communication de marque - Serandipians chez Traveller Made
Nicole Tomamichel
Front Office Trainee chez Hilton Frankfurt Airport
GIANCARLO PASTORE
Amministratore chez CIPAS TM
View 72 connections
Following
LVMH
LVMH
Paris, France
The Landmark London
The Landmark London
London, United Kingdom
Selected Jobs
Selected Jobs
Barcelona, Spain
Other members
Sean Ralph
Salzburg, Austria
Mohamed MOUTAA
Geneva, Switzerland
Erika Vigara
Vancouver, Canada
Ludivine Fretin
Paris, France
View more
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