Margarita Zhukova

Margarita Zhukova

Quality Department Assistant at BMW
Lives in Rome, Italy

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About me

I am a young professional with over 2 years of experience working in hospitality as a front desk agent and F&B assistant in the famous groups of hotels, such as Intercontinental and Hilton. Worked in a Quality Department as an assistant and Kaizen Methodology Developer of Caetano Baviera BMW, in Porto, Portugal. As an assistant, i am conducting an operational audit of the company with the objective of pointing out improvements that will increase its efficiency and effectiveness, implementing a new methodology to the company, named Kaizen.
I am also an active student, and had some experience at Event Management at Erasmus Student Network for the Kozminski University in Warsaw, Poland.
Back then, i was a project manager of Dreams and Teams, an international programme funded by British Council and UK’s Youth Sports Trust aiming to develop leadership skills among international young leaders around the globe, through sports. The main responsibilities were to agreeing project objectives, organising the various professional people working on a project, looking for sponsors, carrying out risk assessment, making sure that all the aims of the project are met, making sure the quality standards are met,overseeing the accounting, costing and billing.
Right now, i am a student of LUISS University in Rome, Italy.
Major courses :
EU Labor Law and Social Policies;
Digital Marketing;
Marketing Planning and Simulations;
Creative Industries and Business Model Innovation.


2 years and 2 months

  • Quality Department Assistant

    BMW - Porto, Portugal

    Administration & General
    July 2018 - September 2018 · 3 months

  • Instagram influencer

    indaHash - Hebron, KY, United States

    August 2016 - September 2018 · 2 years and 2 months

  • F&B Associate

    Holiday Inn - Warsaw, Poland

    F&B service
    November 2017 - May 2018 · 7 months

  • Front Desk Receptionist

    Hampton by Hilton Warsaw City Centre - Warsaw, Poland

    Front Office reception
    June 2017 - October 2017 · 5 months


  • Luiss Guido Carli - Rome, Italy

    September 2018 - July 2019

  • Kozminski - Warsaw, Poland

    September 2016 - July 2019

  • Cambridge - London, United Kingdom

    September 2014 - March 2015


6 languages

  • Ukrainian

    Native or fluent

  • Polish

    Native or fluent

  • Russian

    Native or fluent

  • English

    Native or fluent

  • German

    Limited working

  • Italian


Personal information


  • Ukrainian

Work Permits

  • European Union

Date of birth

July 03rd 1998

Driving License



6 skills

  • Effective time management
  • High quality service
  • Improvement and quality
  • Luxury Hospitality
  • Ms excell
  • Oral communication

Additional Information

1 information shared

  • Instagram influencer

    Creating advertisement for different brands.

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