Maria Calado

Maria Calado

Sales & Marketing Ambassador at Everland
Lives in Porto, Portugal
over 6 months ago

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Graduated by the Superior School of Hospitality and Tourism of P. Porto in Hotel Management and Administration.
Enthusiastic, passionate and motivated, I am looking for new opportunities that will make me evolve professionally and personally.

Experience

  • Sales & Marketing Ambassador

    Everland - Brussels, Belgium

    Sales & Marketing
    August 2017 - August 2018

    Administration: - Assist to meetings and presentations - Comparative analysis to implement a new solution or product within the hotels - Public Relations - Recruitment - Write and answer e-mails - Coordinate and ensure an proper communication between administrative and operational functions - Set appointments for the General Manager - Feasibility studies for implementation of new hotels Sales: - Identification and visualization of sales potentials - Customer Follow-Up - Company Prospection - Research of Socio-Economic Partnerships - Contract Stipulation - Creation of Packages - Social Media & Website - Ensure website booking process and all OTA is maintained up-to-date and functional - E-commerce: Analytics, PPC Campaigns, Web content Revenue Management: - Support to achieve the optimum capacity of the hotels - Participation in the strategic planning - Preparation and evaluation of market and competitor analyses - Support of the hotels with the monthly forecast and yearly budget planning - Control and analysis of daily sales changes for the hotels - Support of the hotels to achieve the respective target budget - Preparation, controlling and analysis of consolidated monthly reports for the hotel chain - Preparation of presentations for use in internal training and external meetings - Evaluate performance of distribution partners, OTA And participation in the pre and post opening of hotels with regard to the administrative, operational and sales part.

  • F&B Trainee

    Sheraton Brussels Hotel - Brussels, Belgium

    F&B service
    February 2016 - July 2016

    Kitchen helper (3 months) Restaurant, bar, banquets and room-service (3 months)

  • Kitchen Apprentice

    Meia Tigela - Caldas da Rainha, Portugal

    F&B kitchen
    July 2015 - August 2015

    Tasks: - Plating - Mise-en-place - Preparation - Cleaning

Education

  • Bachelor Degree in Hotel Management and Administration

    Escola Superior de Hotelaria e Turismo - Vila do Conde, Portugal

    September 2014 - June 2017

Languages

  • Portuguese
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Full professional
    80%
  • Spanish
    Professional working
    60%

Skills

  • Customer Service Skills
  • F&B Kitchen
  • F&B Services
  • Public Relations
  • Sales & Marketing
Connections
Filomeno Jr Aguilar
Restaurant Manager at Shai Ward International Restaurant
Cosmin Neag
Student from American Hotel Academy Romania
Ramy Ayoub
Events & Marketing Consultant at Bitburger Beer Kenya
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