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Graduated by the Superior School of Hospitality and Tourism of P. Porto in Hotel Management and Administration.
Enthusiastic, passionate and motivated, I am looking for new opportunities that will make me evolve professionally and personally.
Sales & Marketing Ambassador
Everland - Brussels, BelgiumSales & MarketingAugust 2017 - August 2018 · 1 year and 1 month
Administration: - Assist to meetings and presentations - Comparative analysis to implement a new solution or product within the hotels - Public Relations - Recruitment - Write and answer e-mails - Coordinate and ensure an proper communication between administrative and operational functions - Set appointments for the General Manager - Feasibility studies for implementation of new hotels Sales: - Identification and visualization of sales potentials - Customer Follow-Up - Company Prospection - Research of Socio-Economic Partnerships - Contract Stipulation - Creation of Packages - Social Media & Website - Ensure website booking process and all OTA is maintained up-to-date and functional - E-commerce: Analytics, PPC Campaigns, Web content Revenue Management: - Support to achieve the optimum capacity of the hotels - Participation in the strategic planning - Preparation and evaluation of market and competitor analyses - Support of the hotels with the monthly forecast and yearly budget planning - Control and analysis of daily sales changes for the hotels - Support of the hotels to achieve the respective target budget - Preparation, controlling and analysis of consolidated monthly reports for the hotel chain - Preparation of presentations for use in internal training and external meetings - Evaluate performance of distribution partners, OTA And participation in the pre and post opening of hotels with regard to the administrative, operational and sales part.
Sheraton Brussels Hotel - Brussels, BelgiumF&B serviceFebruary 2016 - July 2016 · 6 months
Kitchen helper (3 months) Restaurant, bar, banquets and room-service (3 months)
Meia Tigela - Caldas da Rainha, PortugalF&B kitchenJuly 2015 - August 2015 · 2 months
Tasks: - Plating - Mise-en-place - Preparation - Cleaning
Bachelor Degree in Hotel Management and Administration
Escola Superior de Hotelaria e Turismo - Vila do Conde, PortugalSeptember 2014 - June 2017
PortugueseNative or fluent100%
EnglishNative or fluent100%
- Customer Service Skills
- F&B Kitchen
- F&B Services
- Public Relations
- Sales & Marketing