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An Economist with emphasis on International Finance with analysis skills and extensive understanding of economic theory and its practical implications. Passionate about Hospitality Industry with a Postgraduate Diploma in Hotel Management.
Having excellent verbal and written communication skills, which help her to be able to relate to a wide range of people. She enjoys working on her own or in a team. In short, reliable, trustworthy, hardworking and eager to learn and acquire experience.
Would like to work for a successful organization that rewards achievement and offers great opportunities for career development. I am available from May 2018
Front Office Trainee
Gaylord Hotels - Grapevine, TX, United StatesFront Office receptionJuly 2017 - April 2018 · 10 months
FRONT DESK AGENT (July 2017 - December 2017) Grapevine, Texas, US Nine-month Internship - Property with 1511 rooms which takes business and leisure guests. - Register and process daily an average of 700 guests and their assigned rooms - Accommodate guest requests while increasing our team Check-in experience score. - Communicating with hotel staff on the status of guest rooms. - Up Selling guest rooms and promoting hotel services. ROOMS CONTROLLER (January 2018 - April 2018) - Assign rooms according to guest request and preferences whenever possible. - Pre-register designated guests and prepare key packets. - Communicate house status to appropriate staff and designed MOD. - Review out-of-order rooms daily. - Ensure rates match market codes and document exceptions. - Verify and adjust billing for guests. - Set up/process all guest check-ins/check-outs. - Run daily reports. Secure valid payment and identify any over-commitments.
Los Martilleros - Bogotá, ColombiaEventsJune 2011 - December 2016 · 5 years and 7 months
- Support event organizers - Open communication - Management of public during the event
Assistant in Events
Comercializadora Asocebu S.A. - Bogotá, ColombiaEventsApril 2009 - September 2013 · 4 years and 6 months
- Support event organizers - Registration of event attendants - Assistance to Accounting Department during the event
PGD in Hotel Management
SHMS Swiss Hotel Management School - Leysin, SwitzerlandFebruary 2017 - Now
Economics and International Finance
Universidad de La Sabana - Bogotá, ColombiaJanuary 2012 - August 2016
SpanishNative or fluent100%
EnglishNative or fluent100%
- Hotel management & system
- Microsoft Office
- Property management
- R Studio