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Good Day Sir/Madame,
It will be a pleasure if you could consider me to join you renowned company. Why you must choose me? Because of the following points that I have:
-- I have the passion and determination towards my work. Because I don't consider my work as work but I consider it as my life and once you love your work (like your life) you will never feel like working at work.
You will feel like your just doing the things that you love. -- like engaging with people, listening and sympathizing with their issues, queries, complaints and analyzing and addressing it to resolve it, and make them happy and satisfied for the value of money they had paid for the services and that is my expertise, being a Guest Service Specialist. As you may see in my attached CV, you will find out my wide and long experience in Guest Service relation from both luxurious hotel chain in Abu Dhabi. The Hilton Hotels and the Millennium and Copthorne Hotels for almost 21 years.
-- Being a high potential multi task skill individual I can work with in a very hectic and multi-cultural environment and with excellent high quality of productivity even beyond working hours even without having day off, because I love what I do. -- I'm a fast learner as well because I love changes and challenges at work. The more ideas and the more people with different personalities the more chances for me to learn and develop my abilities -- This, makes me different to other who search for new opportunities.
Please review my Curriculum Vitae and in case you require for more further queries and documentation, I can always provide you for the processing of my hiring to join you.
One thing that I assure you that, you will never regret of taking me. I will be an asset to your company.
It will be a great pleasure if could update me the sonnest
Maria Cristina Panelo
18 years and 5 months
Assistant Front Office Manager cum Customer Service Specialist
Millennium Corniche Hotel - Abu Dhabi, United Arab EmiratesFront Office receptionJanuary 2013 - May 2019 · 6 years and 5 months
Assistant Front Office Manager
Baynunah Hilton Hotel - Abu Dhabi, United Arab EmiratesFront Office receptionJanuary 2008 - December 2012 · 5 years
Hilton Baynunah and Hilton Corniche Residence - Abu Dhabi, United Arab EmiratesHuman ResourcesJanuary 2004 - December 2007 · 4 years
Customer Service Assistant
Hilton Corniche Hotel - Abu Dhabi, United Arab EmiratesFront Office receptionJanuary 2001 - January 2004 · 3 years and 1 month
Bachelor of Education
Philippine Normal University - Metro Manila, PhilippinesJune 1988 - March 1992
I graduated on a 4 year degree course of Bachelor of Education and I had experienced teaching secondary education, High School Students for 3 years. While teaching during those times I was also studying during weekend for my Master's Degree.
Date of birth
October 25th 1971
- Accounts Reconciliation
- Fire & safety training
- Hiring, training staff
- Hotel training
- Passion for customer care
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