Maria Cristina Panelo

Maria Cristina Panelo

Assistant Front Office Manager cum Customer Service Specialist at Millennium Corniche Hotel
Lives in Abu Dhabi, United Arab Emirates

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About me

Good Day Sir/Madame,

It will be a pleasure if you could consider me to join you renowned company. Why you must choose me? Because of the following points that I have:

-- I have the passion and determination towards my work. Because I don't consider my work as work but I consider it as my life and once you love your work (like your life) you will never feel like working at work.
You will feel like your just doing the things that you love. -- like engaging with people, listening and sympathizing with their issues, queries, complaints and analyzing and addressing it to resolve it, and make them happy and satisfied for the value of money they had paid for the services and that is my expertise, being a Guest Service Specialist. As you may see in my attached CV, you will find out my wide and long experience in Guest Service relation from both luxurious hotel chain in Abu Dhabi. The Hilton Hotels and the Millennium and Copthorne Hotels for almost 21 years.

-- Being a high potential multi task skill individual I can work with in a very hectic and multi-cultural environment and with excellent high quality of productivity even beyond working hours even without having day off, because I love what I do. -- I'm a fast learner as well because I love changes and challenges at work. The more ideas and the more people with different personalities the more chances for me to learn and develop my abilities -- This, makes me different to other who search for new opportunities.
Please review my Curriculum Vitae and in case you require for more further queries and documentation, I can always provide you for the processing of my hiring to join you.

One thing that I assure you that, you will never regret of taking me. I will be an asset to your company.

It will be a great pleasure if could update me the sonnest

Maria Cristina Panelo
APPLICANT

Experience

18 years and 5 months

  • Assistant Front Office Manager cum Customer Service Specialist

    Millennium Corniche Hotel - Abu Dhabi, United Arab Emirates

    Front Office reception
    January 2013 - May 2019 · 6 years and 5 months

  • Assistant Front Office Manager

    Baynunah Hilton Hotel - Abu Dhabi, United Arab Emirates

    Front Office reception
    January 2008 - December 2012 · 5 years

  • Cluster Traininer

    Hilton Baynunah and Hilton Corniche Residence - Abu Dhabi, United Arab Emirates

    Human Resources
    January 2004 - December 2007 · 4 years

  • Customer Service Assistant

    Hilton Corniche Hotel - Abu Dhabi, United Arab Emirates

    Front Office reception
    January 2001 - January 2004 · 3 years and 1 month

Education

  • Bachelor of Education

    Philippine Normal University - Metro Manila, Philippines

    June 1988 - March 1992

    I graduated on a 4 year degree course of Bachelor of Education and I had experienced teaching secondary education, High School Students for 3 years. While teaching during those times I was also studying during weekend for my Master's Degree.

Languages

3 languages

  • English

    Full professional

  • Arabic

    Professional working

  • Spanish

    Professional working

Personal information

Nationalities

  • Philippine

Date of birth

October 25th 1971

Driving License

Yes

Skills

5 skills

  • Accounts Reconciliation
  • Fire & safety training
  • Hiring, training staff
  • Hotel training
  • Passion for customer care

Additional Information

2 informations shared

Connections
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